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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

10 McKenna Rd, Royal Pines, NC, 28704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,370 reviews
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Mike Klinsky's profile image
Mike Klinsky 
7 years ago
Deanna Ledford Ball's profile image
Deanna Ledford Ball 
8 years ago

I'm very grateful to Dallas for helping me to make informed decision about a tv antenna! 

Katelyn Melissa's profile image
Katelyn Melissa 
8 years ago

AMAZING SERVICE I GOT! Answered and helped me get my new needed phone when I thought all would fail they did like 3 different tricks to get it done and it worked! They didn't and wouldn't stop until they helped me get my phone! I'm so grateful to Alexis, airport RD and her team and this store! More than grateful! I'm so so so thankful for Alexis and her team and Best Buy for the great experience!!🙌🏼🤗 

Ted Meek's profile image
Ted Meek 
8 years ago

I purchased a new Samsung dryer in February 2017 from Best Buy. The dryer had a defect that Best Buy and Samsung said they would/could not fix. Samsung gave Best Buy a credit on my behalf to replace the dryer, but the replacement dryer now sells for $360 more that what I paid in February. Now, I have a defective dryer and my only choice is the fork over an additional $360 because I am told "That is our policy". That is a heck of a way to treat a customer or should I say former customer. 

Nashden Dickerson's profile image
Nashden Dickerson 
8 years ago
Lisa Allison's profile image
Lisa Allison 
8 years ago

Excellent service from the Geek Squad. The agent explained everything 

N Jay DuPree's profile image
N Jay DuPree 
8 years ago

I ordered two products online. I received a notice that my order was delayed and then in a matter of moments, received another email stating my items were picked up. I called the number listed for the store, but my call was routed to a central call center. The representative there hung up on me after he confirmed that my product was indeed showing picked up. The young lady helping me at the store first said my product wasn't there and then magically, it was. She called the Assistant Store Manager, and all he said was, I'm re... read more

Allen Hardin's profile image
Allen Hardin 
8 years ago

Well I was going to drop some cash in this store today but after standing and waiting more than 30 min I decided to take my business elsewhere. Was going to buy a Xbox one with accessories and a cable wifi modem. Just as I was writing this review finally someone came up. I told them that I wasn't greeted at the door, I watched you go to 3 other people other than me. I even tried to get the attention of a passing associate. Guess he couldn't hear with the earphones in. Very not pleased with the way you conduct business 

Rachael Roark's profile image
Rachael Roark 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,370 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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