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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

15449 North Hayden Road, Scottsdale, AZ, 85260, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,411 reviews
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Mike Thomas's profile image
Mike Thomas 
recommend  Recommended
4 years ago

absolutely amazing store, only thing they are lacking is portable solar generators, ie inergy flex, titan, bluetti and others. 

Dawnetta Miller's profile image
Dawnetta Miller 
5 years ago

Really nice people and expert professionals who installed my car stereo. Did an excellent job plus took the time to show me how the features worked. What I did not need he refunded back to my debit card. Cared about my time, resources and my experience. Outstanding customer service, highly recommend Best Buy for great deals, expertise, and excellent customer service. 

Minnie Schiro's profile image
Minnie Schiro 
5 years ago

Stop to purchase ink for a printer. Was surprised they carried air filters, so I was able to compile that purchase too. While helpful,the sales rep could have been more knowledgeable about the si products . I asked about a small room humidifier; however they do not carry them or I could have completed that, too. 

Denise Haynik's profile image
Denise Haynik 
6 years ago
Charlene Caddo's profile image
Charlene Caddo 
7 years ago

Best customer service hands down. Great selection of products. Love to shop here �. 

Dwayne Lamar Medley's profile image
Dwayne Lamar Medley 
7 years ago

Looking at the reviews i see a lot of people complaining... But for me i went for black friday and was there over night... The staff drove around checking up on us and n the morning came by and chatted with a few of us... I like is best buy 

Candy Iannelli's profile image
Candy Iannelli 
7 years ago

My worst experience, the greeter at the door said he could not get someone to help me locate the many items I needed. I was using a walker and was having difficulty walking, he said "just tell me on thing you are looking for", and told me what isle. I asked what do I do when I need to find the next item. He said come back to me and I'll tell you where to go. The first item was at the back of the store and furthest away from the entrance. No help whatsoever from the greeter or from the employees who were gathered having conve... read more

Kevin King's profile image
Kevin King 
7 years ago

Horrible customer service from the store manager Nicolas and his crew. He watched and did nothing as his reps exercised passive aggressive BS and couldn't even figure out how to order a movie from store to store! This confusion lasted for about 15 minutes, if you're a manager and it takes that long to try to figure out the systems of your department, you shouldn't be there or you're actively not doing your job and judging by what your crew does and the reviews you've earned every criticism. The only store to try and thwart p... read more

David Kamber's profile image
David Kamber 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,411 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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