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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

8487 W E Grand River Ave, Brighton, MI, 48116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,128 reviews
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Renee Ramsey Schaffrath's profile image
Renee Ramsey Schaffrath 
7 years ago

I’m disappointed. I hoped to buy a laptop; they didn’t have any stocked and would have had to order it. They missed out on a sale. 

Katelynne Angerstein's profile image
Katelynne Angerstein 
7 years ago

Wonderful service! Thank you Derek for helping us!! 

Jamie Lynn Langlois's profile image
Jamie Lynn Langlois 
7 years ago

customer service was terrible in the appliance department. Will not be making any additional purchases at Best Buy in Brighton. 

Phyllis Bianchi's profile image
Phyllis Bianchi 
7 years ago

I was coming home from Highland Rec Area with my Newfoundland, I had a router fail early in the morning. I couldn't leave him in my vehicle because it was too hot outside. Well i called and they let me bring MorJoeJon in the store. At approx 12:30 on 10/22/17 Jeff -- the network guy was awesome! I explained the house network, and he went right to what I needed with myself and Newf in single file order ! LOL! What a great group of people who worked here this afternoon and they invited us back. Well we might be back tomorrow, ... read more

Teresa Gardner Wrathell's profile image
Teresa Gardner Wrathell 
7 years ago

Apparently the return policy is only 15 days on an iphone case. Doesn’t say that on the receipt! Don’t shop at Best Buy! 

Marti Willacker's profile image
Marti Willacker 
7 years ago

Teddy was very knowledgeable and patient. Thanks for a great experience. 

Allison Robbins Beggs's profile image
Allison Robbins Beggs 
7 years ago

I cant say thank you enough to John, Brian and Gabrielle. My phone was stolen while on a trip to Kentucky. These three are examples of the best customer service I've ever seen. They cut through red tape, showed so much kindness and turned a terrible situation completely around. A letter is on its way to corporate but I wanted to say thanks here as well! 

Kimberley Hundt's profile image
Kimberley Hundt 
7 years ago
Kevin Smith's profile image
Kevin Smith 
8 years ago

How is it possible to fail on five yes FIVE delivery appointments? I can not believe this BS!!! They should change the name to "Worst Buy" Youz guys suck!!! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,128 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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