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Best Buy

4.1

About this business

Location details

1116 Western Blvd, Jacksonville, NC, 28546, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,144 reviews
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Alicia Dixon Brindel's profile image
Alicia Dixon Brindel 
8 years ago

The store does not believe in customer service. I was completely and utterly stunned by the lack of respect given to me, by not only the customer service associates but especially the manager. I was alway taught that the customer is alway right and as a employee you should help get to the happy outcome no matter what, this store is exactly why people prefer Amazon. I will never shop at a Best Buy store again and will tell everyone I know to stay out as well. 

JD Furtado's profile image
JD Furtado 
8 years ago

Does anyone ever answer the phone its 1023 on Jan 24 2018..we have called 4 times since 10 

Ines Hernandez's profile image
Ines Hernandez 
8 years ago
Kathy H Bolt's profile image
Kathy H Bolt 
9 years ago
Remington Blake Williams's profile image
Remington Blake Williams 
9 years ago
Tissa Brunson's profile image
Tissa Brunson 
9 years ago

Omg just had my 2nd great experience at this Best Buy! First it was Paris, he have me Stellar Advice/Suggestions on all my thoughts for my new home. Dale was awesome, he helped me with Windows 10 and iTunes issue. They both were amazing and made me feel comfortable and they had me laughing. Both amazing people keep them at Best Buy, I'm sure other customers will have a great experience. 

Samantha Lynne's profile image
Samantha Lynne 
9 years ago

I can't say enough how helpful and kind the staff at this Best Buy store is. Excellent customer service and the Geek Squad here is top notch. 

Jennifer Duncan Klicker's profile image
Jennifer Duncan Klicker 
9 years ago
Santhoshkumar Mohan's profile image
Santhoshkumar Mohan 
9 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,144 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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