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Best Buy

3.9

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4500 Wisconsin Ave NW, Washington, DC, 20016, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 10:00 p.m.
Sat10:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.9689 reviews
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Paige LeQuire Kevill's profile image
Paige LeQuire Kevill 
6 years ago

I am in the middle of a very frustrating experience with Best Buy. On Wednesday, I spent over 2K on a new washer and dryer. The very nice store salesman sold me what he assured me was the appropriate stacking kit. Today, installation day, the very nice and apologetic installation guys were over 90 minutes late past the end of the 4 hour delivery window (so I waited for 5 1/2 hours before they even showed up). And, they were unable to install the dryer b/c the stacking kit sold to me by Best Buy was the wrong one. Now I am at... read more

Paige LeQuire Kevill's profile image
Paige LeQuire Kevill 
6 years ago
Paige LeQuire Kevill's profile image
Paige LeQuire Kevill 
6 years ago

I am in the middle of a very frustrating experience with Best Buy. On Wednesday, I spent over 2K on a new washer and dryer. The very nice store salesman sold me what he assured me was the appropriate stacking kit. Today, installation day, the very nice and apologetic installation guys were over 90 minutes late past the end of the 4 hour delivery window (so I waited for 5 1/2 hours before they even showed up). And, they were unable to install the dryer b/c the stacking kit sold to me by Best Buy was the wrong one. Now I am at... read more

Robert Huyck's profile image
Robert Huyck 
7 years ago

Very prompt and professional service provided by both store associates I worked with.Merchandise retrieval time from the stockroom was quick and the checkout process went smoothly. Although the Rockville, MD and Wheaton, MD stores are a bit closer to my home I prefer shopping at the Tenlytown Best Buy store and consistently have a good shopping experience. 

Charletta Allen-Rollins's profile image
Charletta Allen-Rollins 
7 years ago

Awful service. No one to answer questions. The person that one lady raved about must have been off the day I was there. 

Jacob Spegal's profile image
Jacob Spegal 
7 years ago

Excellent Geek Squad! And if you haven't seen LG's new sound bar, you should! 

Richard Robin's profile image
Richard Robin 
7 years ago

If you don't want us to but on Amazon, provide floor service in the store. Your webpage seemed to indicate that the Tenleytown DC store had the Google WiFi router router set. I wanted to ask a question about it. I didn't see it on display. I asked a sales associate about it. He said, I'll get someone for you. Ten minutes later I approached someone else with my question. Just a moment, she said, I'll get you a sales associate. Ten minutes later I'm still standing there waiting. And it's not as if the store was crowded. I left... read more

Michael W. Cover's profile image
Michael W. Cover 
8 years ago

Patricia was so friendly and helpful. Her customer service rating is definitely five stars. Highly recommend. 

Stephanie Wade's profile image
Stephanie Wade 
8 years ago

Very quick and professional service. Great location. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 689 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 10:00 p.m.  

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