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Best Buy

3.9

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

8500 N Flintlock Rd, Kansas City, MO, 64157, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.92,160 reviews
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Kristi Barton's profile image
Kristi Barton 
4 years ago

I was on hold for 20 minutes and still no answer. I know you guys hangout up front at that table. Why can’t one of you pick up the phone? 

Jessica LaFollette's profile image
Jessica LaFollette 
recommend  Recommended
5 years ago

After monstrous issues with the Tiffany Springs location over the last month, I called and worked with Doug and Anthony in the auto installation department today, and they were amazing. They took care of our issues from a completely different store with no delay or complaint. I would 100% suggest using these guys for any auto installation needs for your vehicle. Definitely avoid the Tiffany Springs location. (see Tiffany Springs locations FB page for details of the issue) 

Michelle N Dale Kirkland's profile image
Michelle N Dale Kirkland 
recommend  Recommended
5 years ago

Salespeople friendly and very helpful. 

Stephony Hoppe's profile image
Stephony Hoppe 
recommend  Recommended
5 years ago

Great experience upgrading (flip!) phones with Abe and Nathan. They really went the extra mile for us! Had to leave the phones to get the contacts, etc. moved to the new ones as they were having technical difficulties, and they even got the calendar info, which Nathan didn't think they'd gotten transferred! Great job, guys! We'll DEFINITELY be back! 

Toph McNeil's profile image
Toph McNeil 
6 years ago

one of your employees just came over here to Burger King and parked in a handicap spot and thought it was perfectly okay because he was grabbing lunch for you guys. I cannot condone this kind of business. 

Cynthia Denise Gassen's profile image
Cynthia Denise Gassen 
6 years ago

Stopped in on a Saturday to look at and possibly purchase a MacBook Pro. While my husband and I were looking at the floor models, a salesman came over with another couple and basically pushed us out of the way because they were wanting to look at them. So we politely moved aside for a minute to let him answer their question. When they finished, we began looking again to pinpoint the one that I wanted to purchase. Two minutes later they came back because they had another question and again the salesman pushed his way passed u... read more

Eric Parker's profile image
Eric Parker 
7 years ago

Went to get a GoPro and Accessories waited for 15 minuets for some help there were two employees just hanging out not far from chatting. I decided to go elsewhere and as I was leaving I told the guy at the front that there was no help so I’m going somewhere else and he told me ,” hey we only have three sales l people for all this” I told him two of them were right over there chatting. So I left and won’t be going back this happens all the time horrid service... 

Elisha Grayson's profile image
Elisha Grayson 
7 years ago

Our last two purchase have been amazing in this store. Today Max helped us with a purchase that we were given some information incorrectly due to a change the first of the year. They fixed the problem immediately with no argument! Customer service was phenomenal and we will definitely be making more purchases in this store in the future. 

AJ Ashley Johnston's profile image
AJ Ashley Johnston 
7 years ago

Stay far away from this store as possible. I ordered a Fitbit surge online and the order was to be delivered today and guess what it got lost in shipment and now I have to wait another 6 Days to get it. Horrible place. They have lost my business for good. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 2,160 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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