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Best Buy
- Electronics Repair
- Surprise, AZ
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
13711 W Bell Rd, Surprise, AZ, 85374, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give 0 stars to Best Buy I would, I purchased a Samsung washer and a dryer on 2/14/18, they have delayed delivery on both since then, they have delivered my washer a Month an a half later but not the dryer, allegedly back ordered, ITS BEEN ALMOST 2 MONTHS! I may understand that it’s back ordered BUT communication with them is none, they just keep rescheduling when ever it pleases them not even call to make sure I can work around their schedule... I’ve called them numerous times and every time they hang up on me, g... read more
I don’t think they deserve even one star and this is for the Geek Squad and customer service department. I was there for two hours to have my computer looked at and to be turned away because geek squad doesn’t fix apples. I don’t understand why they don’t fix they when Best Buy sells them. Customer service should’ve asked what type of computer I had that I was bring in to have fix. Not just what the problem was. They should always have a sign saying they don’t work on Apple computers. I wasted my time to only get a sorry.
The customer service at this location is outstanding! They always greet you, there is always an associate available to assist and the General Manager, Christian, has excellent service and it also shows through his associates positive attitudes. This guy leads by example �
Love the customer service. Everyone made eye contact and asked if we needed help and was helped very well. ������
Have good service, good help from employees and easy to find help.
What a Joke Terrible............. wow! My first experience was when I had bought a game as a gift that I later realized my parents already had so I went to exchange it.. One "new" girl was working the refunds/exchange counter and had no clue. Experienced employees wandered about doing nothing but talking. The new girl had to constantly ask for assistance on almost every refund ahead of me and it took forever for the other employees to help her at the register, they also almost seem to be aggrivated that she needed help? Othe... read more
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 2,470 reviews.
When is Best Buy open?
Best Buy is closed now. It will open at 9:00 a.m.
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