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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1861 Jonesboro Rd, Stockbridge, GA, 30253, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,968 reviews
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Shannon Hennis Duke's profile image
Shannon Hennis Duke 
recommend  Recommended
4 years ago

I’m not giving a rating on the store itself I like Best Buy. I’m giving a rating on the customers service I received Saturday when buying two laptops. I asked the sales rep if there were any coupons or discounts in the store or wherever and he proceeded to, I guess pretend to check then told me no,There was not any. So I made my purchase and the next morning today I was showing a coworker what I had bought and noticed that the price was lower than what I paid for. To the customer service rep that helped me in the store yeste... read more

Robin Ojeda Tharrett's profile image
Robin Ojeda Tharrett 
4 years ago

Don’t expect to get any service at this store unless you are a pretty girl. 🤬 

Mark Jennrich's profile image
Mark Jennrich 
4 years ago

Will you keep the same appointment or curb side pickup for the Black Friday weekend, let’s see how concerned you are then? 

Paige Pritchard's profile image
Paige Pritchard 
recommend  Recommended
5 years ago

We were very impressed with the service and helpfulness. The store was bright and clean. 

Aida Barranco Bello's profile image
Aida Barranco Bello 
5 years ago

Absolutely unprofessional, we went in today and all the associates acted like if there were too busy hanging out at the front end of the store. The MOD (manager on duty) acted too busy to even answer a question. I attempted a few times with an item on my hands to ask a simple question and he was avoiding even eye contact. The item we were going to purchase was $532 plus tax .. and the advertised price on a sign was half of that .. the only had ONE cashier opened and the poor associate was doing all the work while the other e... read more

Mel Zuberer's profile image
Mel Zuberer 
6 years ago

horrible . we purchased a 82 inch Samsung television on the 12th of December. still waiting for it to be delivered it is the 28th of December. this is alot of money we spent and a disgrace for customer service. worse experience I ever had purchasing something. HOW LONG WILL IT TAKE GEEK S TO DELIVER ?????? MAYBE BEFORE 2019 DOUBTFUL 

Vince Skidmore's profile image
Vince Skidmore 
6 years ago

I bought a item yesterday from this Best Buy the item did not work so I returned it for a full refund. I had paid with my credit card so I was told that the refund would be applied back to my credit card account. I returned the item at 10am it’s now 3pm and I still don’t have my refund. I called the store and they told me it takes 3 days to get your refund! This is unacceptable! I will never buy another item from Best Buy. Hello Amazon! 

Traci Müller Rylands's profile image
Traci Müller Rylands 
6 years ago

Went to buy my Mom a new TV Friday and we were greeted/helped right after we walked into the store. Very helpful! Unfortunately, Mom decided she wanted a bigger TV once we got home! But after we took it back, everyone we had contact with was so nice. Older fellow helped us find a bigger TV and brought it to customer service for us. Whitley took care of us there and she was top notch. I wish the other Best Buy locations had folks like these! 

Brook Tschudy's profile image
Brook Tschudy 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,968 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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