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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

1450 Koester Rd, Decatur, IL, 62535, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,400 reviews
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Yvonne Michele Agar's profile image
Yvonne Michele Agar 
recommend  Recommended
4 years ago

The staff all wore face masks, social distancing was maintained, hand sanitizer was readily available. As a nurse, I was very impressed with the precautions taken. Thank you so much for trying to keep our community safe. 

Lisa Richards's profile image
Lisa Richards 
recommend  Recommended
5 years ago

amazing customer service, all your electronic needs all in one place, friendly knowledgeable staff 

Gerry Mahr's profile image
Gerry Mahr 
recommend  Recommended
5 years ago

geek squad service is great store help superb. 

Amanda Lynn Richards's profile image
Amanda Lynn Richards 
5 years ago
Amanda Lynn Richards's profile image
Amanda Lynn Richards 
5 years ago

For phones and appliances , yes, go to best buy. Maybe reconsider Geek Squad if the repair is important and you need it performed in a timely manner. On Tuesday, 10/8/2019 we dropped off the Macbook hard drive for data recovery. My husband signed a bunch of papers and was given a run-down of the process. 10/11/2019 We receive an email saying that they need more information. This email contains a phone number. He calls the phone number that, turns out is for our store. Th... Continue Reading 

Ashley Erin Burton's profile image
Ashley Erin Burton 
recommend  Recommended
5 years ago

Bryan R. from your store helped install our new washer today in Bloomington. I was SO blown away by the service him and Josh provided! Thank you sooooo much Bryan 

Tim Leonard's profile image
Tim Leonard 
5 years ago
Chris Ozier's profile image
Chris Ozier 
6 years ago
Chad Gordy's profile image
Chad Gordy 
6 years ago

Went in to buy tv, store was not busy. no staff in tv area. waited, waited, could get no help because at least five kids were hanging out on the opposite side of the store chit chatting. Said something as we exited the store and he really could have cared less. How brazen for my previous review to get hidden/deleted too. Would not recommend - and we chose to spend money in a brick and mortar store instead of online...and look what that got us. Target gladly took our money. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,400 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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