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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

125 Donohoe Rd, Greensburg, PA, 15601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,109 reviews
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Janet Herald's profile image
Janet Herald 
4 years ago

Bought a smart TV on the advice of their sales person. Did not work and they refused to return. Very poor service no knowledge electronics!! Stay away!!! 

Nichole Rachael's profile image
Nichole Rachael 
4 years ago

I've been on hold for 38 minutes yesterday I called 2 times each time on hold for 20 minutes.. worst customer service ever 

Rich Torio's profile image
Rich Torio 
4 years ago

I was just on hold on the phone for 25 minutes and then it put me in another menu. 25 minutes. Does no one answer the phones? 

Nate Murphy's profile image
Nate Murphy 
4 years ago

Bought 1100$ tv last year in May, 2019... to have the ‘main power supply’ go bad in less than a years use... considering I worked 6-7 days a week all year last year m... Geek Squad took over 60 days to attempt to show up and fix my TV, first time the dude never showed in the time frame schedule... It was a subcontracted, 3rd party company, who never identified theirselves, during the peak of the COVID-19 pandemic.. They then tried to con me into saying the can’t guarantee me another appointment, when I had a 4 year Geek Squa... read more

Eva McCort's profile image
Eva McCort 
5 years ago

Will never purchase another item. If you don’t like it, you have to wait 7-10 days for a refund when you pay by card. You take the money immediately but when you receive your merchandise back you hold the money....banks have certain procedures, but you’re crook. 👎 

Michael Gendek's profile image
Michael Gendek 
5 years ago

What a waste of square footage there should be so much more inventory in this building! 

David Kiehl's profile image
David Kiehl 
recommend  Recommended
5 years ago

Never had an issue here yet. Always received very good advice on my purchases by a decently qualified staff. Reasonable and competitive pricing with price matching. 

Jennifer Lape's profile image
Jennifer Lape 
5 years ago

Terrible customer service. I ordered items on Thanksgiving for same day pick up at the Greensburg Best Buy. The order was ready on Friday. When I got to the store I was told I had to wait in the regular check out line which was a 45 minute to one hour wait. The whole point of dojng in store pick up is to save time and avoid the long lines. I asked 3 employees and 2 supervisors and no one would help. My items were already paid for. I canceled my orders and went to Target. 

Ken Zw's profile image
5 years ago

first of all their customer service sucks they don't answer the phones and then I go in to trade a phone to buy a better phone and they told me they can't take my phone even though I bought that phone there and I did the same exact process to get the set phone that I already have 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,109 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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