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Best Buy
- Electronics Repair
- Salt Lake City, UT
About this business
With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more
Location details
261 W 2100 S, Salt Lake City, UT, 84115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A tip for management at this Best Buy store: If you have limited supply of a product you are holding a Midnight release for, and you only have enough supply for people who have pre-ordered the product and people who have tickets for the product that you distributed to people in line INFORM PEOPLE OF THAT WHEN YOU START TO SELL THE PRODUCT. That way if there are people in line who don't have a pre-order for the product or don't have a ticket for the product they can get out of line for that product. This will mitigate some of... read more
Worst experience. No one offered to help. Waited at customer service counter for 12 minutes before someone even acknowledged I was standing there.
I shopped at this location on Saturday 1/7/2017. I did not get greeted by any store associate's, I did get greeted by your HP representative. When I walked back to the laptop section there were 4 associates standing around chatting with each other and not engaging the customers at all, when I asked where an item was they pointed instead of walking me to the item, I asked two more associates and received the same response. I love shopping here unfortunately not because of your customer service but the items you sell. I have b... read more
I'm glad you asked. That's why I Salt Lake City had terrible customer service to the point where it distracted me from getting the product that originally intend on getting. I wanted to buy a tablet for my daughter but I was so frustrated I ended up getting a Kindle Fire which is not kid friendly. I'm actually on my way right now to take it back and get something more kid friendly. Terrible customer service at the Salt Lake City Best Buy on 2100 South.
I tried calling Best Buy during working hours twice once the phone rang for 15 minutes no answer and then I called back and just let it ring to see how long it would take 45 minutes I guess they don't like her telephone customer
I expected they'd hassle me when i returned a pooped-out digital TV converter. I had the original box, but no receipt. They let me exchange it ... no questions asked. Quick and easy. Customer service has improved a lot over a couple years ago, when it sucked big time.
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 5,833 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 6:00 p.m.
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