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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

261 W 2100 S, Salt Lake City, UT, 84115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,833 reviews
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Robin M Langley's profile image
Robin M Langley 
4 years ago

Worst experience ever! The manager was even involved Sean Gray he was the most hateful and disrespectful unprofessional employee ever! And I got most of it on video!Sumner the tech in the geek squad was just us and disrespectful as the manager was!I hope that a manager or CEO calls me back with all my evidence and really wants to fix their company because it sounds like to me I’m not the first negative review in the last few months involving the manager! 

Erik Hdz Carbajal's profile image
Erik Hdz Carbajal 
4 years ago

Worst experience ever in a retail store. Very rude people starting with the manager. Now I know why the retail is dying. I wouldn’t buy a thing ever in that store. 

Jodie Sato Okumura's profile image
Jodie Sato Okumura 
5 years ago
Glenn Fong's profile image
Glenn Fong 
5 years ago

Sassy rude people there and really not too attentive. We waited forever after asking for help. 

Dan Logue's profile image
Dan Logue 
5 years ago

Get your employees off their cell phones. 

Hector Rodriguez's profile image
Hector Rodriguez 
5 years ago

Why is it so hard to get someone to answer the phone! I call numerous of times and I still can’t get someone to pick up the phone! It’s 10am I’m sure they don’t have a lot of callers. It’s frustrating, I feel like even if I leave a review it still won’t resolve the problem that I’m having! Please leave an option that I can talk to a an associate directly instead of going through the numbers of options by pressing 1,2,3. It’s annoying and I’m not going anywhere. 

Karen Bradakis's profile image
Karen Bradakis 
5 years ago

Geek Squad at Best Buy in South Salt Lake: Thank you for your friendly and speedy service on my printer! If I had thought of asking you two weeks ago, I could have saved money at the copy and print store on printing! Karen Bradakis 

April Blackburn's profile image
April Blackburn 
6 years ago

I was put on hold for over 50 minutes- and decided I didn’t want to wait any more just to spend my money there..🙃 

Melinda L. Brown's profile image
Melinda L. Brown 
6 years ago

I wanted to recommend Best Buy, but I can't get any help. I've been trying to get an online tech for over an hour. Between 2 online chats and three reps, I'm again on hold and have been hung up on twice even before I can explain the problem. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 5,833 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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