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Best Buy

4.1

About this business

Message from Best Buy 

Location details

1093 W Riverdale Rd, South Ogden, UT, 84405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,247 reviews
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James Bailey's profile image
James Bailey 
7 years ago

Just waited on hold for over 5 minutes twice before the stores phone hung up. I hate to drive there as I have wasted my time doing so before. 

Patsy Vickers Blackner's profile image
Patsy Vickers Blackner 
7 years ago

Could you get better music on your phone line? I have spent the last half hour on 3 different calls. Never got to actually talk to anyone just automatically put on hold and then eventually disconnected! 

Brett McColloch's profile image
Brett McColloch 
7 years ago

This place sucks, if you take anything back because you're not satisfied and need a refund good luck on getting it back they will give it back to you on their terms on their time not instantly like they take it out of your account they give it back when they are ready even though they have the merchandise buyer beware 

Mindy Wall's profile image
Mindy Wall 
7 years ago

Not a good experience at all! We went in to get my son a birthday gift of a new gaming keyboard and mouse. We were there about an hour, asked for help twice and never got one bit of help. The girl who was there representing xfinity was more help then the actual Best Buy employees. We also found lower prices on the items we were looking for elsewhere. Not happy at all!!! 

Emily LittleFoot Shetterly's profile image
Emily LittleFoot Shetterly 
7 years ago

The associates are really friendly and they helped me find what I needed! 

Roze Jensen's profile image
Roze Jensen 
8 years ago

Literally was just on hold for an hour!!! No answer nothing!!! By the time I had written this. They were still open. 

Eddy Caraballo's profile image
Eddy Caraballo 
8 years ago

I've had the worse retail experience ever last night at the Best Buy in Riverdale, UT. I went in last night to buy a Samsung tablet for an upcoming roadtrip. I waited FORTY-FIVE minutes before leaving,without a single associate to help me. I was in plain sight of the door greeter who I know saw me but apparently couldn't be bothered to page someone to help me. it shouldn't be this hard to spend $300 at Best Buy. now I'm scrambling to find a tablet elsewhere since I leave Friday and can't guarantee Amazon Prime will have it t... read more

Britni Prothero's profile image
Britni Prothero 
8 years ago

went to return a computer the sold my husband that did not work, the manager would not honor the sale price. We also paid cash for the computer and he refused to give us cash back "saying best buy did not have that much cash" i highly doubt we will ever shop at a beat biy again and on top of that we will be cancelling are beat buy card. 

Chelsey Bradbury's profile image
Chelsey Bradbury 
8 years ago

Terrible customer service. I'm still waiting on a delivery that was supposed to arrive yesterday, and no one is calling us back, or helping at all. Apparently the thousands of dollars I've spent here in the last few months don't matter to them. I'll think twice before going here again after this is all over. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,247 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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