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Best Buy

4.2

About this business

Location details

345 Mt Hope Ave Ste 1001, Ste 1001, Rockaway, NJ, 07866, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,682 reviews
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Mary Ann Ryan's profile image
Mary Ann Ryan 
4 years ago

On 10/9/I placed an order with a rep on the phone for delivery today. I received a confirmation email with a big yello button to "view you invoice" I pushed the button and It said we can't load it right now. Today I waited two hours and spoke to many many people at best buy. No luck at all. I also called corporate Best Buy at612-291--1000. Instead of listening to me I was transfered and was on hold for more than 15 minutes when they said wait time was 7 minutes. And when I called back they had closewd. Not funny. It is now a... read more

Bridgette Rittenhouse's profile image
Bridgette Rittenhouse 
4 years ago

I bought a display computer and they didn’t give us the password and I can never reach anyone in the store when we call. 

Raul Chino Molina's profile image
Raul Chino Molina 
recommend  Recommended
4 years ago

Great service great products and the location is good,,, 

Victor Weigner's profile image
Victor Weigner 
recommend  Recommended
5 years ago

Best prices, Best Customer service, Best Buy.. 

Dawn HC's profile image
Dawn HC 
5 years ago

Do NOT order appliances from here! $200 plumber cost due to installer mistake and still waiting for washer/dryer installation 5 days later, and just got word they may not make it in time to install it today, which will mean at least another 2 days of waiting. So even though we had to reschedule it because of their mistake, we were put at the bottom of the list for installs today. They took away my old ones, so I'm stuck. #neveragain #worstbuy #runningoutofcleanclothes 

Laura Sawicki DeFelice's profile image
Laura Sawicki DeFelice 
recommend  Recommended
6 years ago

What an amazing experience I had here on Sunday. The sales rep was so amazing and patient we have a very specific budget and certain wants for a new TV. She looked at everything and withing minutes showed us a TV we would be very happy with. She sold us the TV had it brought out and placed in our vehicle. Bravo to Best Buy for hiring such patient sales reps! 

Melody Gagne's profile image
Melody Gagne 
6 years ago
Ally Borgstrom's profile image
Ally Borgstrom 
6 years ago

Do not purchase anything through this store or at any Best Buy location to be honest. Monday I was convinced to buy a surface book 2. Ok. However, the employee sold me on how much money I would get back with the 10% money back rewards card. He left out that this was a credit card which, would be a game changer for me since I have never signed up for one and don't have a credit history. He also told me how I could use the 10% to pay off the $200 year protection plan only to f...Continue Reading 

Skyler Marie's profile image
Skyler Marie 
7 years ago

Thank you Ty for helping to restore my husband's phones contacts when our retailer couldn't. You saved the day !! THANK YOU ! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 2,682 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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