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Best Buy

4.0

About this business

Message from Best Buy 

Location details

200 Town Center Pkwy, Fremaux Town Center, Slidell, LA, 70458, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,929 reviews
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Moe Green's profile image
Moe Green 
4 years ago

most unhelpful people ever. I was struggling with a tv, and these people refused to help, they just stood there and watched like dossers. 

Anthony Trapani's profile image
Anthony Trapani 
4 years ago

Myself and my family were constantly harassed by employees Sunday afternoon about our face masks, saying they had to be covering our mouths and noses!!! Obviously the managers are not getting messages out to their employees, cause when my wife approached her about having medical conditions and not having to wear mask, and the constant harassment, she said they’re only required if you’re getting assistance, which we didn’t need or ask for, they just walked up or walked by telling us to pull up our masks!!! I will most likely ... read more

Ronelle Jacques's profile image
Ronelle Jacques 
4 years ago

Placed a curbside pickup order on Friday. Sat in car for 30 minutes. Sent check in form multiple times. Called the store. NO ANSWER! Finally go inside and the store is completely empty and devoid of customers. Completely ridiculous! Filed two formal complaints and will no longer shop there. 

Rhonda Lyons Wale's profile image
Rhonda Lyons Wale 
5 years ago

Not great customer service. Left 3 messages for manager today after speaking with her for 30 minutes yesterday. Been having several issues with an appliance we purchased in late November 2019. Should not have to go through this . JS I will not stop!!! Very disappointed & displeased... 

Mary Marie's profile image
Mary Marie 
5 years ago
Laura Lee's profile image
Laura Lee 
5 years ago
Christopher Holmes's profile image
Christopher Holmes 
5 years ago

I bought a printer and very expensive ink cartridges from Best Buy two days ago. When I installed the very expensive ink cartridges this morning the cyan read as empty and the magenta was leaving lines all over the paper. I went in to return the item with receipt showing where I had not only bought the printer but also the very expensive ink just two days ago. The girl told me that she couldn’t do an exchange or refund because the very expensive ink had been opened. How else am I supposed to know it’s defective if I don’t op... read more

Denise Metzler Chenevert's profile image
Denise Metzler Chenevert 
5 years ago

Wonderful customer service Terrance was very helpful in assisting us with our purchase! This is the go to place for appliances! 

Chad Cashio's profile image
Chad Cashio 
5 years ago

I used to have faith in Best Buy - now I feel like I'm being suckered out of my money. My laptop abruptly stopped working last week. Running diagnostic indicated a lack of communication with the hard drive. I dropped it off at Best Buy Tuesday, purchased the "Total Tech Support" package, and was told to expect a 24-48 hr turnaround. Since then, they have not contacted me even _ONCE_, so I called them Wednesday evening. ME: It's been 24 hours, and no one's contacted me about t... Continue Reading 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,929 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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