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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1608 NW Chipman Rd, Lees Summit, MO, 64081, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,666 reviews
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Jessica M Smith Vaughn's profile image
Jessica M Smith Vaughn 
5 years ago

Very helpful sales associate; not like sales associate in Liberty! 

Donnie Whitcanack's profile image
Donnie Whitcanack 
5 years ago

I ordered a Xmas gift online and it was ready to pick up before I got there. Parking was up close. In and out in 5 minutes. 

Dis Juan's profile image
Dis Juan 
5 years ago

Terrible customer service. 

Richard Davis's profile image
Richard Davis 
5 years ago

Worst customer service Broken promises Unintelligent reps 

George Zaglifa's profile image
George Zaglifa 
6 years ago

I’ve been sitting in the store for over two hours now for a mistake they made in issuing a refund. I can tell you that the assistant manager ALVA is the worst person I’ve had to deal with in the history being a customer here. Jimmy is great, he is trying to work with us and get this figured out after the manager was nothing but rude and had a smirk on his face the whole time we were trying to talk to him. Upsets me that I’ve spent so much money with Magnolia for home theater equipment! 

Kimberly Bridges's profile image
Kimberly Bridges 
recommend  Recommended
6 years ago

I had the best customer service today! Kyle and another young gentleman (I’m sorry, I’ve forgotten his name) helped me pick out an XBox bundle, accessories, games, etc for my 7 year old! They were both great and I even bought a controller for myself. Thanks for making my Christmas shopping a fantastic experience. Merry Christmas! 

Fernando Suarez's profile image
Fernando Suarez 
recommend  Recommended
6 years ago

ARLO PRO 2 SECURITY CAMERA 

Karen Eastes's profile image
Karen Eastes 
recommend  Recommended
6 years ago

How much are your IPads?Are they ever on sale? Thanks KE 

J.j. Follis's profile image
J.j. Follis 
6 years ago

Missed deadline for a 300 watch return by 4 days with the receipt and still sealed in the box. If I worked a 9-5 Mon-Fri job maybe could've made it. Manager Aaron cared less to return my money (need nothing there right now) and losing 2 families of business then to "over-ride" the return. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,666 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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