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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

27 Faunce Corner Rd, Fall River, MA, 02747, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,318 reviews
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Wendy Medeiros's profile image
Wendy Medeiros 
5 years ago

Not be shady and sell things, take the money then cannot deliver the product ! Cancel and reorder per their direction, now the answer is January. Most sucky service and order process & pick up process!! Will be visiting yelp with this ongoing Saga of BS. 

Chris Sharp's profile image
Chris Sharp 
5 years ago

I will never buy a phone from Best Buy again. I went in Tuesday to claim the insurance for my phone because the screen has become unusable. I had to schedule an appointment with Geek Squad to come back on Thursday. I went in and payed the deductible, which cost me $200. Not a problem, a new phone costs $600 and Best Buy promised to send it overnight. Well that overnight delivery promised to me has become a 4 day shipping. So I paid to have insurance, then paid to use it, just to wait with a useless paperweight for almost a f... read more

Christine Munroe's profile image
Christine Munroe 
5 years ago
Nicolette Leone Bache's profile image
Nicolette Leone Bache 
6 years ago

Worst customer service! I bought a 70 inch TV less than two years ago and the color is already fading! I called the store and someone told me that the tech would be out next week to repair it for only $100. The tech called me that morning told me he could not come because we were out of warranty. My whole day was wasted and they would not give me anything for my inconvenience... their tech did not know what he was talking about and the store manager Lou did not even have the decency to call me back himself. I would not recom... read more

Wayne Morse's profile image
Wayne Morse 
6 years ago

delivery services suck. The people come in stinking like weed, rude as hell and cant speak English. 1 star best buy. I'll never do business with this store again. 

Kevin White's profile image
Kevin White 
6 years ago
Tom Hallam's profile image
Tom Hallam 
6 years ago

create your own delivery firm and dump the ones you have now. 

Ne-Ne Juanita's profile image
Ne-Ne Juanita 
6 years ago

My mom bought me a tv & Opened the box and the 2 legs were not in the box. called the store told me to bring the entire TV . Cause they had to exchange it. My husband took it back in the box to the store. They told him $42 for the legs!! I will not pay for legs that are supposed to be included with the TV. Today I am calling whoever I have to.. I will take the TV back& get my money back if they dont give me the legs!! UnBelievably Crazy!! 

Jay Lewis's profile image
Jay Lewis 
6 years ago

Tired of so called technology stores that don’t know anything. Worse thing is when you ask a yes or no question and they say I think so. Just say you don’t know and find someone who does. But then again we found some who did that they still gave the wrong answer. Had to waste hours on a return because no one had the right answered even though we bought the extra protection. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,318 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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