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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

11525 Metcalf Ave, Overland Park, KS, 66210, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.03,463 reviews
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Ali Laub's profile image
Ali Laub 
6 years ago
Tangbingcan Tbc's profile image
Tangbingcan Tbc 
6 years ago

Once again. I was going to buy a hotspot and have no idea what to do. I was helped by a girl. Who has 0 patient. Tell me she doesn’t know about how phone plan working with hotspot. And tell me call the phone number on the back they will help me. What’s the reason for you position? You could just put a sign their, call the phone number on the back. 

Kuehler H Nancy's profile image
Kuehler H Nancy 
6 years ago

Service after the sale is very poor as there is NO customer support after the sale. I would NOT recommend Best Buy to anyone. 

Staci Dabney's profile image
Staci Dabney 
7 years ago

I had such a great experience at this Best Buy. The Camera section is great with so many models that aren't at the other Best Buy stores. Also the staff that works in that department are very knowledgeable. I purchased a camera there and wasn't quite satisfied with it. I wanted to exchange for another one. The exchange process was simple and the managers really helped me out and didn't charge me the insane 15% restocking fee, saving me $500! I will continue to use this specific store for all of my camera purchases in the fut... read more

Curt Kellogg's profile image
Curt Kellogg 
7 years ago

Looks like @BestBuyOverlandPark, @BestBuy, #BestBuy are going to lose me as a customer like many others. Returned/Exchanged an un-openend Google Home that I received as a gift for a Amazon Echo Dot. Both items are Everyday Priced at $49.99, but they only gave me a credit of $29.99 as they said that was what the Google Home had been on sale for in the last 30 days. Should have been an even exchange as the Amazon Echo Dot had also been on sale for exactly the same price of $29.99. How do I know the Amazon Echo Dot was also on ... read more

Mary Hempfling's profile image
Mary Hempfling 
7 years ago

They did an awesome job with separating check outs throughout the store! Very pleased! 

Elizabeth Goodwin's profile image
Elizabeth Goodwin 
7 years ago

I have tried numerous times to call your store, only for your system to continually disconnect!! 

Kenneth Moeller Møller's profile image
Kenneth Moeller Møller 
7 years ago
Kozetta Thomas's profile image
Kozetta Thomas 
7 years ago

We went in knowing what we wanted from a previous visit. The sales associates were knowledgeable and prompt. Smooth transaction! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 3,463 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 10:00 a.m. 

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