Best Buy

Anita Giles 

on Facebook

4 years ago

You can schedule an IPhone repair online but when you get there they tell you they can’t do it. Waited a week and a half for this appointment, now I have to wait another two weeks to have it looked at with another store. And the Apple Store at Baybrook still has no appointments available. 

Stephanie Clausi-Madden 

on Facebook

4 years ago

do not shop here! they will mess up your order and do nothing but tell you to call their service number to talk to someone that doesn't live the US that can't understand you. worst customer service ever. id rather shop at walmart 

Virgil Lamkin 

on Facebook

4 years ago

Does anyone ever answer the phone there>? 

Eric Kurzyniec 

on Facebook

5 years ago

No common sense or filter from some of the associates. I park in the handicapped parking because I’m “handicapped” the “DV” on my license plate in the State of Texas means, “disabled Vet” that, in Texas, gives the right to park in spots marked handicapped. I was told by an “associate” (Case??) I think his name was, “nice parking job.” I asked what did he mean? He said “You’re parked in a handicapped spot but you’re not handicapped.” I told him I’m a vet and what the “DV” on the plate meant. He said, “Yeah right” I even showe... read more

Ric Burrow 

on Facebook

5 years ago

Usually have good experiences here, but not today (2/17/2020–Presidents Day). Yesterday I went online to check if they had an Epson fastfoto 680W scanner usually $599. Yes they did and it was on sale for $529. Ad said Hurry only one left. Not wanting to hurry, I waited until today and arrive shortly after they opened. They still had the one unit left and I ask the Best Buy employee if the price was $529. He check and said no, it’s $599. I went to customer service desk and got the same story. Found a price online for $519 to ... read more

Alexs Diaz Morales 

on Facebook

5 years ago

Pésima atención y servicio, creen que te hacen favor de venderte. Pésimo 

Robin Lara 

on Facebook

5 years ago

Terrible customer service. They are liars and don’t do what they say. The manager is such a puss and would not even get on the phone to try and fix the mess they made! DO NOT BUY FROM THEM! Its definitely NOT the Best Buy! 

Julie Hugo Currey 

on Facebook

6 years ago

I went into Best Buy to purchase a microwave. The one I wanted was not on display. I asked a sales person to open a box for me so I could see the microwave and not just a picture. He said he couldn't open the box. He told me I would have to purchase the microwave, open the box, look at it and decide if I want to keep it or return it. I told him I will never purchase anything at this store again and walked out. What happened to customer service?