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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

13801 E Mississippi Ave, Aurora, CO, 80012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,327 reviews
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Lalo Ybarra's profile image
Lalo Ybarra 
4 years ago

I came here to purchase a sound bar for my TV and I waited almost a hour and asked three different people for help and everytime they came to help they didn't know how to work the system are they directed me somewhere else even talked to the manager and still it seemed like he didn't care so now I have to drive to the park meadows store because they r the only store that has my sound bar I wanted in stock hopefully they help me better than this store did 

Kelly Niickole's profile image
Kelly Niickole 
4 years ago

I placed an order for pickup and it wasn’t supposed to be ready until January. They had it ready before then so I added my husband to pick up the order for me. He is my designated store person. He had all of the information needed, and when he arrived, they wouldn’t him get it. They wanted me to add him to family and friends pick up, but that option wasn’t available because I had already placed the order months ago. I’m calling corporate about this because i’m unable to leave the house, which is why he was there to pick it u... read more

Cinthya Lucas's profile image
Cinthya Lucas 
recommend  Recommended
4 years ago

We had a great experience with one of your employees, Alex. He assisted us with a purchase and spent over 30 mins on the phone with customer service. The entire time he was polite, respectful and caring. Thank you! 

Mark S. Rinker's profile image
Mark S. Rinker 
5 years ago

Get employees without attitudes! 

Louise McCracken's profile image
Louise McCracken 
5 years ago

Fast and friendly service 

Charles Abbott's profile image
Charles Abbott 
5 years ago

Great Sales on Black Friday 

Aveeno Smith's profile image
Aveeno Smith 
5 years ago

I realize that no company are error-free however, it is expected that employees render a level of professionalism that reflects the organization or business goal. As with any public services quality services from employees are expected and vital. There is no valued and deeply cherished right than to be employed and provide that level of service. However, in some instances a person can take a customer for granted after a transaction. Throughout virtually every sales transac... Continue Reading 

Mia Wazwaz's profile image
Mia Wazwaz 
6 years ago

I called this location and was told they had iPhone 7 screen protectors so I drove to this store. I’m loyal to Best Buy because I’m originally from Minnesota and that’s their corporate HQ. The gentleman who assisted me showed me the insignia brand glass screen protector which said iPhone 8. I told him, this would not work and he said it would. I had a tech person apply the glass protector later on in the day, and he said this is incorrect for iPhone 7. It did not fit my phone. I drove the distance in traffic and have been le... read more

Jose Fregoso's profile image
Jose Fregoso 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 5,327 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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