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Best Buy

4.1

About this business

The Best Buy in Knoxville, Tenn., is one of more than 830 retail stores throughout the United States and Canada that are owned and operated by Best Buy Company. Best Buy Company is a Fortune 100 growth organization. The company is also one of North America s leading specialty retailers of consumer electronics, personal computers, entertainment software and appliances. Through its more than 830 retail stores, Best Buy connects customers with technology and entertainment products and services. Best Buy also sells home-office p... read more

Location details

8925 Town and Country Cir, Knoxville, TN, 37923, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,343 reviews
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Jennifer M.'s profile image
Jennifer M. 
3 years ago

The employees were more concerned with talking amongst themselves then to ask me or my friend for to see if they could help...Google has full review Thanks!!!  

Alex Martin's profile image
Alex Martin 
4 years ago

Customer Service is Absolutely AWEFUL. I had tried twice to purchase a laptop on two separate occasions and could not receive any help from an associate, they just kept passing me from one person to the next. I have tried to call the location and speak with Gm several times and can not seem to get anyone to answer the store phone. I 100% do not recommend this location! 

Michelle Sanford's profile image
Michelle Sanford 
4 years ago

I have a lung disorder which makes it difficult to wear a mask because I can't breath. Which technically stores are not allowed to ask me about due to hipaa violation. so just to comply with the stupid laws I wear a mask, sometimes I just have it below my nose still covering my mouth so I don't pass out from not being able to breath. Their door greeter, some rude little girl with green hair, decided to stop me and tell me to pull up my mask, mind you there were other people around me walking in without masks or with theirs p... read more

Kadin Lawson's profile image
Kadin Lawson 
4 years ago

ive called 3 times today and waited on hold for 45 minutes and still no answer 

Eric Thomas's profile image
Eric Thomas 
4 years ago

I ordered something online and it’s supposed to be here today. I tried calling but absolutely NO extension will get you a live person. The “new” store hours and shopping methods suck! I’ll use Amazon from now on. 

Caitlin Ensley's profile image
Caitlin Ensley 
recommend  Recommended
4 years ago

A couple months ago I went to this Best Buy and had a Geek Squad tech tell me he “hopes he gets Coronavirus for the antibodies.” Total turnaround when I went yesterday. Very impressed with their system for helping people and keeping people safe. Everyone was very friendly and polite especially considering how hot it was outside where they were having customers wait before entry. I’ve rarely had a bad experience at this Best Buy. 

Glen Kirkorian's profile image
Glen Kirkorian 
recommend  Recommended
4 years ago

I really enjoyed my buying experience here at Best Buy. I came into Best Buy a couple of weeks ago and spoke with Luke in computers. I went in today to purchase a MacBook and printer. Luke went above and beyond and his customer service skills are off the chart. He got everything set up for me making my experience exceptional. 

Shawn Beaulieu's profile image
Shawn Beaulieu 
4 years ago

too big of a Hassel to get in to buy appliances went to Lowe's . rude people if you don't want to open your store for customers then dont that's fin but I'm not waiting 30 min for handler to pressure sales. 

Scott Williams's profile image
Scott Williams 
5 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 5,343 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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