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Best Buy
- Electronics Repair
- Durham, NC
About this business
Location details
5454 New Hope Commons Dr, Durham, NC, 27707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I looked online for a part and the website said there were 3 of the item I needed in stock at a local store. I went to New Hope Commons to buy the wiring harness and a new radio for my car. I had to literally hunt someone to help me. Then I found out they didn't have the part in store even though their computers also said they did, but tried to explain it away saying it was probably on a truck headed to the store. No apology for wasting my gas or time, no attempt to offer to order it for me, basically the attitude was I shou... read more
Poor customer service. Didn't know his or herdepartment very well(I went several times). Items were posted on line as in Stock item in store and not being there. Not to mention I think they were way to understaffed
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 2,908 reviews.
When is Best Buy open?
Best Buy is closed now. It will open on Monday at 9:00 a.m.
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