Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

333 N 170th St, Omaha, NE, 68118, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,419 reviews
Select a rating
Janet Fabrizio's profile image
Janet Fabrizio 
7 years ago

We had an issue with an Office download card and Geek Squad resolved the issue! My computer resource for life! 

Tuoi Huynh's profile image
Tuoi Huynh 
8 years ago
Carrie Harrill Pope's profile image
Carrie Harrill Pope 
8 years ago

I ordered items online that were listed as in stock. I was sent an email telling me that they were out to go into the store and find the items on the shelf. Disappointed 

Janelle Scheetz Beatty's profile image
Janelle Scheetz Beatty 
8 years ago
Norman Jester's profile image
Norman Jester 
8 years ago

I wanted to buy a pair of headphones Bluetooth and I wanted to be able to see them out of the case since there was no demo, and management refused. This is discrimination against the visually impaired. I am legally blind. #poorcustomerservice @bestbuy #bestbuy 

Victoria Moore's profile image
Victoria Moore 
8 years ago

Long story short our money was credited to someone's else's account and this store claims they can't do anything while the bank says they can refund everything right from the store. Now we're stuck with a $1300 bill because the employees lack knowledge on how to do anything! The assistant manager Dan Ballard was unprofessional and the GM Katie said she was too busy to talk to us. Corporate will for sure be called! 

Javier Torres-García's profile image
Javier Torres-García 
8 years ago
Laurie Janovsky's profile image
Laurie Janovsky 
8 years ago

Worst customer service in town. I will be calling corporate to complain. Highly disappointed. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,419 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com