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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

7949 Towne Center Pkwy, Papillion, NE, 68046, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.01,680 reviews
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Tim Butler's profile image
Tim Butler 
4 years ago

Not sure if this all of the stores, but nobody at this location seems to know how to answer there phone. Waited 15 with the line just ringing before i gave up. 

Mandi Burt-Wilson's profile image
Mandi Burt-Wilson 
5 years ago

Horrible experience! Bought car audio products from Lincoln. They were unable to install in Lincoln for well over a month. I agreed to go to Papillion to ease up the calendar in Lincoln and honestly so I could get my equipment installed. The management staff was beyond unprofessional when a problem came up. I've never had a problem with Best Buy and customer service. You should however avoid this location. 

Michael Leach's profile image
Michael Leach 
5 years ago

Most unprofessional staff i've ever encountered in my lifetime. 

Constance Parrott's profile image
Constance Parrott 
5 years ago

got a galaxy phone which went back within 14 days cause of something under protector. Manager stated it was a cheap film that came with phone, I stood my ground they gave a proctors for my phone. In the box it clearly states "this device is packaged with a screen protector" know your products manager. 

Bryce Drake's profile image
Bryce Drake 
5 years ago

Get gift card as...wait for it...a gift, from family who simply knows I'm techy and I can't redeem it for the one thing I would actually want from this place. Tell Circuit City I said hi. 

Ali Rene's profile image
Ali Rene 
6 years ago

Went in to see the new Samsung Active watch. It just released today. Website says it has 3 of the 4 colors on display. After standing at the watches for over 20 minutes someone that doesn't even work that department asked if we needed help, not ever the 2 employees standing 5 feet away at the door would do that when they helped someone that was FURTHER from the door than we were. Was then told that there were none in the store by the girl that had FINALLY asked if we needed help after I heard one of the guys that does work t... read more

Joe Jackson's profile image
Joe Jackson 
6 years ago

Brought back a battery backup because it keeps shutting off. Customer service looked it up and said it was outside of the 15 day window. She picked up the one I had brought back and opened it and shook the box so it fell out and slammed on the counter. She shoved it back in the box and hands it back to me and says now you have to go through the maker for the warranty. Went to plug it in at home and now it won’t turn on. 

Andrew Logan's profile image
Andrew Logan 
7 years ago

Best buy isn't selling CDs no more. Go to homers they have a way better selection anyways. 

Joseph Puhalla's profile image
Joseph Puhalla 
7 years ago

16 days out of their return policy and I own a paper weight that resembles a computer. They used to stand behind the products they sell. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,680 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 10:00 a.m. 

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