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Best Buy
- Electronics Repair
- Hillsboro, OR
About this business
Meet the Manager Derrick B. Manager Derrick is a 12 year employee with Best Buy, spending the last 5 as a General Manager. Derrick is new to the Tanasbourne Best Buy as of October 2018.
Location details
18085 NW Evergreen Pkwy, Hillsboro, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Just had a huge credit card charge from here. I understand that’s not THEIR fault, however, it was after hours which means it was an employee of theirs.....
extremely poor Geek Squad😡
They have the worst customer service. They say one thing and then do another, and then blame the customer. Do not shop there, they are the worst store of Best Buy's. We bought over $3,000 worth of appliances and they still try to cheat us out of the accessories they said the accessories are extra, but in the instructions book they are not extra, they are part of the entire package.
Awesome experience with the store persons. Good service and support.
best buy like a lot of stores is short on folks helping you that you can depend on to help you. either train them better to know what they should know or have a kiosk available for help. each trip i find the folks on the floor know less and less and there is never anyone that can really help you beyond the basics.
Was told multiple time that our coverage would cover taking down moving and setting back up in new place. Even asked that we would not be charged for it when I called and scheduled appointment for tech. Tech calls wife and demands that we pay for the up coming work. I call about the situation and this tech seems to not know anything about this and felt like he didn’t want to do anything about it to resolve the issue. Going else where for my electronics if they aren’t going to take care of the customer....
This Best Buy location has the worst employees imaginable. Instead of offering any help all they do is demean and insult their customers. Other best buys in town are way more professional and accommodating of their guests. This location should be shut down or have a complete personnel changeover because as it is now it is an embarrassment to any establishment that offers customer assistance.
I pre-ordered a game from here. It came out two days ago, and they won't have for at least 6 days. I won't shop here again.
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 3,645 reviews.
When is Best Buy open?
Best Buy is closed now. It will open tomorrow at 10:00 a.m.
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