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Best Buy

4.1

About this business

Founded in 1966, Best Buy is a publicly owned, multinational retailer that maintains stores in the United States, Canada, China, Europe and Mexico. The retailer s stores offer a variety of consumer electronics and entertainment products and services. Its stores provide computers, music systems, mobile phones, video games, and digital and video cameras. The retailer s stores also sell a variety of home appliances, including dryers, dishwashers, microwaves, refrigerators and washing machines. Best Buy offers products of the So... read more

Location details

1007 Fording Island Rd, Bluffton, SC, 29910, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,884 reviews
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Sidney Wood Rossi's profile image
Sidney Wood Rossi 
4 years ago

We purchased all of our appliances from this store and 3 yrs later, our LG appliance frig has broken. We paid Geek Squa Protection. Why, if no one will help fix it. The only thing the manager would do is transfer us, why? We know the number. Our recommendations is to not purchase Geek Sqad bc they won’t help you. 

Christopher Horne's profile image
Christopher Horne 
4 years ago

My experience will be shared in other avenues and with headquarters but the manager Brett who keep in mind wasn’t even in the day I had my issue lied on a recorded line. A recorded line that their own company let me be on the line for with the promise that I would put my phone on mute and just listen. She commented that I raised hell with every manager that day and threatened to call my lawyer so at that point they were not suppose to help me any longer. It was so hard to keep my phone on mute because of the fact that she ha... read more

Eric Monson III's profile image
Eric Monson III 
recommend  Recommended
4 years ago

🤬🤬🤬 we can’t inside shoppers. They said must application 🤬🤬 

Emily Cooper Horne's profile image
Emily Cooper Horne 
4 years ago

Worst experience. We were trying to get a replacement tv after talking to corporate. The “manager” said she was on hold for 3 hours trying to get in touch with someone, when we called to talk to corporate it took us 50 mins. There is no way it took them that long. The “manager” Taylor and all the staff was very rude and was not willing to help us. We were told we had to take our broken tv back with us, not get a new tv and had to come back to get a tv. We drove 45 mins to this Best Buy and spent 3 hours in the parking lot to... read more

Ryan Baldwin's profile image
Ryan Baldwin 
4 years ago

You can't even go in the store. Everywhere else you can. It's a large electronic store. Home depot, Staples, Target, Lowe's etc. all able to go into. Best Buy your killing yourself. 

Secy Syll's profile image
Secy Syll 
4 years ago
Richard Bradham's profile image
Richard Bradham 
4 years ago

Bought a computer it didn’t work. Called the manager who was very rude so i told him i just wanted to return it and that i wish I never bought it. His reply was me too!! And hung up. Terrible customer service!! 

Phillip Robinowich's profile image
Phillip Robinowich 
4 years ago

Zero customer service. Will not take care of you if there is an issue. Dump this garbage store where it belongs 🚮 

Orville Keyes's profile image
Orville Keyes 
recommend  Recommended
5 years ago

Bought a gaming computer today as an early Christmas gift, customer service was great I got all the help I needed 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,884 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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