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Best Buy
- Electronics Repair
- Cedar Rapids, IA
About this business
Message from Best Buy
Location details
4650 1st Ave NE, Cedar Rapids, IA, 52402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a damaged PC from FedEx. All I needed from Best Buy was a breakdown of, what was broken and cost to fix it. One employee just dismissed me all together saying it’s not possible. One employee was at least nice enough to explain why. The thing that does not make sense is if you’re going bill me for work, how do you not have a way to itemize item repaired and price. Horrible service that I was not able to be helped, and will NEVER shop at Best Buy again.
Do not recommend. Went in the store. No one came to help us. Called the store got someone from south africa.. 7 people just chilling by the door. Doing nothing.
Great place! Ask for Christian, he’ll hook you up with great customer service. Bought a Nintendo Switch 2.
It just seems like if you need help the customer service for the call center is super rude. They give you the run around and can only answer about what they see online. So you pretty much have to waste your time to go in and get answers about things. Not all of us have the time to ride all the way across Cedar Rapids to speak with someone that you could have just spoken on the phone with that is actually in the store. To make such a large purchase online without being able to talk to someone in store is a no for me. Customer... read more
Frequently asked questions about Best Buy
How is Best Buy rated?
Best Buy has a 4 star rating with 3,043 reviews.
When is Best Buy open?
Best Buy is open now. It will close at 6:00 p.m.
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