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Berwick Toyota Service Centre
- Contractors
- Narre Warren, VIC
About this business
Location details
468-486 Princes Hwy, Narre Warren, VIC, 3805, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Even with a brand-new vehicle, I still had to pay for a courtesy car during the first service. I’m really disappointed. It seems only this dealership does this. Before, whenever my wife asked for a courtesy car, they always said none were available becauseon that time it'sfree. But now that it’s something you have to pay for, suddenly they have plenty of cars. This feels like cheap marketing and very poor customer service.
I took my new car in for its first service today and I was taken aback by the quality of customer service! The person who initially took my phone call was very helpful. The text with info video and then a check in were extremely helpful. Then as I pulled up this morning, a gentleman was greeting drivers with juice/refreshments. The handover was really easy and the consultant very friendly. And then the waiting lounge area was very comfortable and they made me coffee which was perfect. I don’t know a lot about the technical/m... read more
booked for a service on their website but they called that it's not available even tho their website says they have a full day availability DURING the time i booked. Maybe they give my slot to those who paid online during booking because they have that option aside from paying at the dealership on the day of servicing. Just a guess tho.
Frequently asked questions about Berwick Toyota Service Centre
How is Berwick Toyota Service Centre rated?
Berwick Toyota Service Centre has a 3.6 star rating with 70 reviews.
When is Berwick Toyota Service Centre open?
Berwick Toyota Service Centre is closed now. It will open tomorrow at 7:30 a.m.
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