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Bertram Internet

2.9

About this business

Internet Service Provider 

Location details

300 Industrial Dr, Random Lake, WI, 53075, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.9398 reviews
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Jesse Petersen's profile image
Jesse Petersen 
recommend  Recommended
5 years ago

I switched to Bertram over a year ago because my old service just wasn’t cutting it. I needed a reliable working service to be able to work from home and Bertram has been able to provide just that. #HolidayWithBertram 

Kris Chosa Hanson's profile image
Kris Chosa Hanson 
recommend  Recommended
6 years ago

S/O to Bertram! They have went above and beyond to make sure we are receiving the best possible service! Very professional staff! Highly recommend! 

Angie Perry Volbright's profile image
Angie Perry Volbright 
recommend  Recommended
6 years ago

I've had no issues in the 5+ years of service and still going strong! Thank you Bertram!! 

Lola Milner's profile image
Lola Milner 
recommend  Recommended
6 years ago

they will help you with any problem. have had them for years. techs are very nice. 

Dan Hanson's profile image
Dan Hanson 
recommend  Recommended
6 years ago

I've subscribed to Bertram Wireless for my in-home business for nearly 10-years. Admittedly the service has been remarkably stable and reliable - but problems do occur - and when they do it can be a very frustrating experience getting issues fixed. The first challenge is getting someone at Bertram to answer the phone. I've experienced being ON HOLD for 15-minutes before getting a opportunity to talk with anyone. There is no message on hold indicating the length of the hold time, and no option to leave your phone number and h... read more

Ryan Carriveau's profile image
Ryan Carriveau 
recommend  Recommended
6 years ago

I only say I recommend Bertram if you have limited options for broadband speed internet. My options included Bertram, a cell hotspot, or satellite. the last two didn't work for me as they have limitations that didn't work for me since I work from home and my family likes to stream videos. Bertram at least doesn't have data limits and when it works, it's good. Trying to get line of sight from your roof to a Bertram antenna is not always easy. Severe weather has a tendency to ruin your internet connection. Occasionally it can ... read more

Loreley Amerson's profile image
Loreley Amerson 
recommend  Recommended
6 years ago

I can't rave enough about this company. Since moving to the country 17 years ago, we've have a few internet providers - starting way back when with dial up internet providers. Yikes! After going thru some growing pains, we've been with this internet provider for pretty much a decade and couldn't be happier. This company, and their staff are fantastic! I can count on 1 hand, the times we've had outages. When tech support is contacted they are extremely helpful and will not leave you hanging. The problem WILL be fixed either o... read more

Kelly Jahner's profile image
Kelly Jahner 
recommend  Recommended
6 years ago

We had an issue with our internet going in and out. Alex, the tech, came out and figured out it was definitely a router problem and also possibly a problem with where our antenna was located on our roof. He explained to me what he needed to do in order to fix our issues and also took the time to explain again to my husband via telephone. Because our router was no longer working, he left us with a company router until he could come back as he didn’t want us being without WiFi. He was very friendly and informative. Excellent c... read more

Tina 'Charles' Erieau's profile image
Tina 'Charles' Erieau 
recommend  Recommended
6 years ago

So far so great , I just got service yesterday so I can't tell to much on that part. But the people selling it were awesome they helped me out w all my questions. And we're very nice. My guy that hooked me up was so helpful and nice he answered more questions and told me what may happen in spring ect.. so far very good I really hope it stays that way. 

Frequently asked questions about Bertram Internet

How is Bertram Internet rated?

Bertram Internet has a 2.9 star rating with 398 reviews. 

When is Bertram Internet open?

Bertram Internet is closed now. It will open tomorrow at 8:00 a.m. 

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