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2914 S Grand Ave, Glenwood Springs, CO, 81601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I was so happy when I got my Blue 2020 **** Wrangler JLU. That quickly changed when I started to have clutch issues. The clutch was intermittently sticking in the down position when pushed down all the way. The issue was happening during covid so I waited until Aug 2021 when things started to get better. I took it in to Berthod Motors where I purchased the vehicle. The issue was so intermittent that they couldn't duplicate the issue but blamed it on a leaky hose. Im a mechanic myself and would have noticed a leaky hose. A fe... read more
Business response:
Bud, we are sorry this can not be a covered repair. We did run down the possible coverages to make sure we covered all bases. While we did find and repair a small leak on your visit September of 2021, this repair would not have been related to a sticking clutch pedal. We did not find, nor duplicate the sticking clutch pedal concern at that time. The small leak we did find let a little air into the system that would have caused a soft or spongy pedal feel. While this was not the original complaint, it was needing to be repair... read more
I was so happy when I got my Blue 2020 **** Wrangler JLU. That quickly changed when I started to have clutch issues. The clutch was intermittently sticking in the down position when pushed down all the way. The issue was happening during covid so I waited until Aug 2021 when things started to get better. I took it in to Berthod Motors where I purchased the vehicle. The issue was so intermittent that they couldn't duplicate the issue but blamed it on a leaky hose. Im a mechanic myself and would have noticed a leaky hose. A fe... read more
Berthod Motors in Glenwood Springs, Colorado and its corporate affiliates left my wife and I stranded for the holidays. After having paid out of pocket for a PCM replacement on our **** Grand Cherokee that also fried our battery and alternator last December, my **** began exhibiting the same issues as before at the beginning of this December. The PCM failed and fried a battery. I contacted Berthod Motors only to be told that while the part was still under warranty, it would be 2 weeks before a mechanic could even look at our... read more
Business response:
Taylor, sorry for your hassles with getting in. We really appreciate you giving us another chance and hope to improve as we go forward.
Berthod Motors Inc has a 3.2 star rating with 12 reviews.
Berthod Motors Inc is closed now. It will open at 9:00 a.m.
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