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Berry Family Pools
- Contractors
- Longview, TX
About this business
Berry Family Pools sells quality, American-made Doughboy pools that your family will enjoy for years to come. We install your pool and can help arrange 100% financing that can include your custom deck--and even your spa! Our pools come with 25-year, 35-year, and lifetime warranties! We also sell quality chemicals and save you money with free water testing so you know exactly what chemicals you need. We service pool equipment or provide free instructions for those who want do-it-yourself pool care. We are a family business, s... read more
Location details
655 E Loop 281, Longview, TX, 75605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My Sister was played around with for months about when they'd get their pool in and they were not even having it installed. Extremely unprofessional responses from this company per my Sis. And from a Manager at that! REALLY?? Pools are NOT cheap!! And they NEVER even contacted about updates or anything. Just BS response after BS response. They got some "couple weeks" answer (several weeks ago) and my Sis' family even began prepping their yard, water lines, etc!! The Manager couldn't even give them a straight answer!! Pretty ... read more
Business response:
Bridget, we admire your loyalty to your sister. We know that this year has been difficult, and we're sorry that this situation has been upsetting to your sister. Actually, we have communicated frequently, but much of that communication has been with your sister's husband, so she may not be aware of it. We have done everything possible to try to get this pool, but it hasn't been delivered to us because Doughboy has been unable to get the raw materials needed to manufacture it. Our Doughboy rep has even talked with the Preside... read more
RecommendedTo start I had a very GREEN pool! Went to Berrys Family Pools for the first time and Amanda helped me. She was very knowledgeable about every question I asked ( and i know nothing about pools this is my first summer to have one) she took time with me to think about what we should do, in the most affordable way to get it back to blue. They write out papers with step by step instructions which was so helpful. Had all the supplies there for what i needed.The NEXT DAY MY POOL WAS BLUE!!! All the people that work their have been ... read more
We didn’t buy our pool from them several years ago but go there to get water tested and buy supplies and accessories each year. Absolute great customer service and no pressure to buy anything.
Business response:
Thanks, Kevin! We appreciate you!
Amazing friendly people work there! Amanda is amazing she will answer all questions and sure make you have a good laugh or two and you will surely leave with a smile!! I highly recommend anyone needing a pool or supplies this is the place to go!
Business response:
Thank you so much, Michelle! We have the best customers in the world! We appreciate you!
Having pool problems & called Berry Family Pools. Not only did they go over everything with me, Chris came out and repaired the problem. Great service. I will definitely use them again and recommend them with any of your pool problems
Just had our pool installed and everything is fabulous. Customer service is on point (we had endless questions that they were all happy to answer) and we are so glad we went with berry family pools. Once we did our homework and had our minds made up everything went very quickly. We had a ton of rain right before the install men came and they still managed to get our pool up and running right on schedule. All around great team.
What a fabulous crew and place to go for a pool supplies and equipment in Longview, And attentive staff willingness to help mean everything to a grandmother of 10. Thank you so much Steve and the crew you are all amazing I recommended this business to anyone with pool needs👍✨⭐️⭐️⭐️⭐️⭐️
Business response:
Thanks so much, Laurie! Nothing makes us happier than having happy customers! Thanks for making our day! We appreciate you! Thanks for the thumbs up and the five stars!
Just had our pool installed and we love it! Everyone we spoke with was very knowledgeable. Cameron was super helpful and even stayed late last Saturday to show us everything we needed to know to take care of our pool!!
Business response:
Thanks so much, Melissa, for sharing your experience with us. and thanks for giving Cameron a shout out! Our staff work really hard, and we love to hear our customers giving them some props! Thanks for the great review! We appreciate you!
Frequently asked questions about Berry Family Pools
How is Berry Family Pools rated?
Berry Family Pools has a 4.3 star rating with 140 reviews.
When is Berry Family Pools open?
Berry Family Pools is closed now. It will open on Tuesday at 9:00 a.m.
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