Berkebile Eye Care

Megan Basham 

on Google

3 months ago

EDITED TO ADD ILLEGAL HIPAA VIOLATION: There is no way to reply to a reply from a business so I am editing to add new info. To my shock, this business’ way of responding to a negative review is to violate federal privacy laws by quoting in a public forum something I wrote on a medical intake form. For patients considering this provider, please know that should you critique them, they may extract a quote from your confidential files and publish it on Google. AND if you look at their reply to L Crawford below, you will see a M... read more

Sophie Bennett 

on Google

3 months ago

We had such a wonderful experience at this eye doctor's office! Every single staff member was incredibly kind, patient, and helpful from start to finish. My daughter took quite a while to choose her new glasses, and no one ever made us feel rushed. Instead, they took the time to help her try on different frames, offered honest opinions, and made sure she found the perfect pair that she loved. Their patience, professionalism, and genuine care made the entire experience enjoyable. It's clear that they truly care about their pa... read more

Megan Basham 

on Google

3 months ago

I arrived exactly five minutes late and apologized for slight tardiness and was told they would have to reschedule my appointment. Women behind the desk were also fairly short tempered and rude in communicating this. Said the blonde one, “If you’re late that means I have to go home late.” We had four family members as patients here and I pulled us all to go elsewhere. Also to the owner of this business—we had four family members here, including my husband and two daughters. If you do not like losing four patients at once, I’... read more