Bergstroms Childrens Stores

leip 

on Citysearch

17 years ago

managers useless, experience reprehensible – how is it that a business with all bad reviews is showing 4 stars? i have never dealt with ilk of imbeciles that exist at bergstrom's children's stores. i had been warned by friends of the level of indifference and incompetence there and i strongly regret not heeding the warning. i strongly discourage ANYONE from doing any business what so ever with that establishment and do your self a favor, avoid the careless, rude staff at all costs. the run around you get will make you dizzy!... read more

laurarauch 

on Citysearch

17 years ago

Do Not Shop at This Store – My husband and I purchased a crib and dresser at this store BECAUSE we were assured that both items were in stock and could be delivered within a few days. The store delivered the crib on time but, five weeks later, still no dresser. The only explanation we were given was that the salesperson "made a mistake." Speaking with the manager was no help at all. He said he would look into the matter and call me back the following morning. Three days later, I called the manager and, since he seemed to not... read more

drais 

on Citysearch

17 years ago

Terrible customer service!! – I strongly suggest you find another store if you are looking to purchase nursery furniture. I had heard from friends that the customer service was not soo great, but I ordered my nursery furniture there anyway! What a mistake! They misquoted the shipping time, and once the order arrived (13 weeks later) it was the wrong set!! The store manager did nothing to expedite or appease the situation, not even an apology. She blamed the manufacturer and that was it. I will NEVER step foot in that store a... read more

socia 

on Citysearch

17 years ago

worst experience ever! – Customer service does not exist at bergstrom's children's store. i got a complete run-around from them, ESPECIALLY the "managers" jose and michelle. after three months of frustration i finally took my business some where else. i will never set foot in there again and i strongly warn anyone against doing any business there. they are careless and unprofessional and i guarantee you will find satisfaction anywhere else BUT bergstrom's children's store. 

Contributor 

on Citysearch

19 years ago

Editorial Review by Citysearch Editors – Since 1963, children's furniture, bedding, car seats, playpens, feeding accessories and more, as featured on "Extreme Makeover: Home Edition."