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Ben's ProServ

4.8

About this business

If you are looking for a dependable solution-based company that can provide a full range of services for your home or business, you can count on Ben’s ProServ. Our company has been serving hundreds of customers in Vineland and other nearby areas in South Jersey with quality residential and commercial heating, air conditioning, plumbing, as well as electrical services. Expect superior workmanship with our team of trained and certified technicians. You can be sure that your services are done right the first time, all the... read more

Location details

3109 N Mill Rd, Vineland, NJ, 08360, United States

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4.8434 reviews
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bryan b's profile image
bryan b 
2 years ago

The first tech spent more time talking about 'political issues' than troubleshooting my **** issue. Needless to say he didn't fix it. Later, a second tech 'thought' he knew what the issue was and proceeded to replace a part but charged us full price for a part that was under warranty and didn't bother to check. When we brought up that the part was under warranty the next day to Ben's ProServ they said it was too late to get reimbursed. To make matters worse the **** is still having the same issues before Ben's ProServ was ev... read more

Business response:

***** thank you for taking the time to pen this review out so our owners could review this job. As a company we try to be as up front with our customers as possible. The first trip, which was after regular working hours, our tech could not hear the noise during the heat cycling you were talking about. He left you with heat working fine and charged you an a total of $165 for the dispatch fee ($110) and some diagnostic time ($55). Then on February 2nd we sent our field supervisor ***** out to assess the situation and come up w... read more

Kate N's profile image
Kate N 
2 years ago

I had a really bad electrical emergency on a weekend. Within a half hour someone was at my home to temp fix the issues so that it was safe for my family. The next day they came back and did the full repair with excellence. I am beyond thrilled with the service they provided and the urgency they showed in keeping my family safe. I will be using ***'s for all my electrical needs in the future and highly recommend them! I felt like a priority and the quality of work was outstanding. *************'s Pro Serve! See you soon for m... read more

James M.'s profile image
James M. 
4 years ago

We had a plumbing leak in the basement and called Ben's Proserve for help. They sent Dan B. to help us out. We were notified the night before of his arrival time and again on the morning of our appointment. When he was delayed at the supply house, we were kept informed. Great job of keeping us informed. He arrived promptly as rescheduled and answered the questions I had regarding the repair. He then went right to work and accomplished the repair. He had us run water for a few minutes to make sure everything was working fine.... read more

JOY D.'s profile image
JOY D. 
4 years ago

MOE WAS FRIENDLY, RESPECTFUL AND FIXED OUR TOILET. I AM SO GLAD I CALLED BEN'S. BESIDES KNOWING WHAT HE WAS DOING HE ANSWERED ALL MY QUESTIONS AND SHOWED ME THE PART HE WAS REPLACING. THANKS!!! 

Gerald K's profile image
Gerald K 
4 years ago

Sean G and Kyle were "very informative" when we visited during our dual split installation. Sean was very patient with my lack of any technical understanding. Our home was left in good shape indoor and out following their work. 

Stacy M's profile image
Stacy M 
4 years ago

We needed a new heating and ac unit for our house and choosing Ben’s ProServ was the best choice we could have made! From Stan doing the estimate and guiding us to the best options for us, to the technicians Nathan and Moe, who installed the new units, we cannot be more pleased with the work!!! Nathan and Moe were extremely nice, knowledgeable, and efficient! Couldn’t ask for a better outcome! Thank you again Ben’s ProServ! 

John and Martha S's profile image
John and Martha S 
4 years ago

I needed a new HVAC system and after reviewing several proposals I selected Bens Pro Service. The salesman TJ gave me several options and explained each one thoroughly. The installers Nathan and Eric were very professional and courteous. I would recommend Bens Pro Serve for all of your HVAC needs!* **** *** ****** ******** 

Robert V's profile image
Robert V 
4 years ago

Sam from BPS, A+ service. Quick, Efficient, Effective, Clean, Polite. 

Bill's profile image
Bill 
4 years ago

Excellent Service, Quality Workmanship, and a friendly Demeanor. Couldn't ask for anything better. 

Frequently asked questions about Ben's ProServ

How is Ben's ProServ rated?

Ben's ProServ has a 4.8 star rating with 434 reviews. 

When is Ben's ProServ open?

Ben's ProServ is open now. It is open 24/7. 

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