Ben's Appliance Lighthouse & Hearth

Phil Suh 

on Google

3 months ago

Terrible customer service. Don’t even waste your time with their bad attitude 

Daizy Bonadonna 

on Google

9 months ago

This business deserves 0 stars. You would think a fireplace insert that costs a fortune would work properly. But no, not only is this fireplace insert a damaged product, it was also installed very poorly and measured incorrectly on their end. They had to return 3 times to install it correctly. But heat still doesn't blow out of the fan and the paint started to chip only a week after. When asked to have it fixed, replaced or a refund they were EXTREMELY rude and turned us away. My mom who paid for the insert is now out of tho... read more

Nitros Sanchez 

on Google

9 months ago

This must be the most unprofessional business in the area. They don’t stand by their words or the appliances they sell and when the item fails to work properly, staff is extremely rude unless it’s when you are there to purchase the item,. Do not purchase anything from this store!!! 

Saffron Sun 

on Google

9 months ago

How do I even start. I am now one of those people who say I wish I could leave 0 stars. I guess I can start with the fact that my family purchased an expensive fireplace insert from this business because we had heard great things… Well the things here are NOT great. The staff is ESPECIALLY rude and ignorant. I’m talkin’ about Rob Orosco. We’ll get to him later. So we got the fireplace installed which was measured incorrectly leading to the destruction of our front room brick that we had to take out. The first night of fire w... read more