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Benjamin Franklin Plumbing

5.0
  • Grand Rapids, MI

About this business

Benjamin Franklin Plumbing offers unparalleled residential and commercial plumbing expertise in Ada, Grand Rapids East, Belmont, and Walker, MI. Our certified plumbers specialize in sewer repair, drain cleaning, and water heater installations, alongside thorough plumbing repairs. Dedicated to quality work and exceptional customer service, we handle everything from routine maintenance to emergency responses and water leaks. Trust us as your local expert for all plumbing needs. Our commitment to your satisfaction is unwavering... read more

Location details

4410 Plainfield Avenue Northeast, Grand Rapids, MI, 49525, United States

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5.0432 reviews
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Brenda Perkins's profile image
Brenda Perkins 
a month ago

My experience with Benjamin Franklin was great!! Service call scheduled within 12 hours of my original call. Cody arrived promptly on time, evaluated the situation. It was determined hot water heater needed to be replaced. He provided quotes and once I decided which model, he immediately tackled the job. A new (upgraded) unit was delivered and 2 hours later I had a beautiful unit and hot water!! Cody was friendly, professional and thorough. Would highly recommend Benjamin Franklin and Cody for plumbing issues. 

Stephanie Speierman's profile image
Stephanie Speierman 
4 weeks ago

I was looking to replace an old water heater, and the process was fast and easy. Cody was very nice, professional, and thorough. I did not feel any pressure to make a decision when he came out to give me a quote (but appreciated knowing they'd be ready to install immediately if needed), and when I called back a few days later the person in the office was very nice and got my installation scheduled for a day later that week that worked for me. Cody came back out and got my water heater installed within a few hours and with... read more

Renee Kole's profile image
Renee Kole 
a month ago

Cody did an amazing job! He was here before his expected time. He was honest, thorough, and efficient and provided exceptional service! We had to have our hot water heater replaced and he was done with everything within a few hrs. Thank you so much Benjamin Franklin Plumbing for your exceptional same day service!!! 

Sean Benoit's profile image
Sean Benoit 
a week ago

I called Benjamin Franklin plumbing because my shower was having some issues. Cody came over on time, professional, and friendly. He diagnosed the problem, fixed it punctually, and made sure nothing was leaking and even inspected the basement and checked other valves as well. The scheduling of the appt was easy and convenient. I received notifications about when Cody was arriving plus another courtesy call from Benjamin Franklin confirming that Cody was on his way. After the repair, Cody cleaned all of his tools up, made s... read more

Karen Myers's profile image
Karen Myers 
a month ago

Cody did a great job installing the water heater. The space was small where it was needed so he had to go to the warehouse but still he was fast and professional. The wait was a bit long (called Monday installed Friday) as far as the company goes but that was most likely due to the cold weather and frozen pipes elsewhere in the community. The other thing you should be aware of is the company does not offer a warranty. The woman i spoke with said, "If a part breaks soon we have the manufacturer replace but labor is extra."... read more

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Frequently asked questions about Benjamin Franklin Plumbing

How is Benjamin Franklin Plumbing rated?

Benjamin Franklin Plumbing has a 5 star rating with 432 reviews. 

When is Benjamin Franklin Plumbing open?

Benjamin Franklin Plumbing is open now. It is open 24/7. 

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