Behlmann Buick GMC

Kyle K 

on BBB

2 years ago

I got into a wreck on Sept 9th 2022 and had this dealership pick it up. It is now Oct 19th as I'm writing this right now and they still are working on my vehicle every week that I have called since they've had it and they lie to me saying it'll be done next week and so on. There mechanics don't know how to communicate to each other called once and they said steering wheel needed replaced called again next week and turns out the past week they weren't going to replace it they were gunna try to fix it and then it turned into t... read more

Brenda P 

on BBB

4 years ago

On 12/31/20 we purchased a 2011 Grand Caravan. On 1/1/21 the engine light came on. We dropped it off 1/4/21 to check it out, we were told it was the thermostat and torque converter. They were recommending a new transmission. We were shocked as we trusted this dealership. The dealership offered to replace the transmission if we were willing to pay for the torque converter cost and the thermostat. We believe this to be fair as we did buy a used vehicle. The transmission has a one year parts and labor warranty. We received the ... read more