Behavioral Health Services (BHSI) Woodbury

Kate Sundquist 

on Google

4 years ago

Not all providers are bad I loved my two original providers one is no longer there but I encountered one Laurie L. Who was extremely judgmental and rude! 10 minutes into the initial appointment I was in tears! If you want to be told your diagnoses are wrong and to be left in tears see Laurie Lebhart ! She won’t listen to you and how you feel she will talk down to you and leave you feeling horrible! 

Anonymous 

on Google

4 years ago

Not all providers are bad I loved my two original providers one is no longer there but I encountered one Laurie L. Who was extremely judgmental and rude! 10 minutes into the initial appointment I was in tears! If you want to be told your diagnoses are wrong and to be left in tears see Laurie Lebhart ! She won’t listen to you and how you feel she will talk down to you and leave you feeling horrible! 

Music Light 

on Google

4 years ago

I wish I could give ZERO stars, Front Desk has NO customer service cannot greet you, does not listen to you as a client, rude attitudes, takes multiple breaks, no one answers the phone. If you have no people skills and cannot greet the first person that walks through the door whats the point in being here. The Asian Front Desk woman was very disrespectful! Had a snotty moody attitude they need to let her go or fire her. If you put someone rude on the front desk people will WALK AWAY and you will lose business. Cannot believe... read more

Elise Flor 

on Google

5 years ago

I was unaware that appointments had moved to telehealth services as I had not recieved any notice of such thing, just a confirmation of my appointment that did not mention telehealth. When I arrived at the clinic, the woman at the front desk was a bit condescending and didn't quite believe that I was unaware of of telehealth. 

Sheng Thor 

on Google

5 years ago

I called to make an appointment at this place as I was referred by insurance. Upon calling to schedule the initial appointment, the receptionist/ scheduler on the phone was not helpful, and actually very rude. She refused to make the appointment unless I told her the authorized sessions. I shared that insurance explained to me that the clinic would have the authorized paperwork to call insurance for the authorized hours, and that I was not given this information. The receptionist/ scheduler told me that's now how things work... read more