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Beauty Store Salon & Spa
- Cosmetics & Beauty Supply
- Austin, TX
About this business
The retail sales of professional salon products-such as haircare, nailcare, skincare, and cosmetics- appliances, accessories, gifts, cards, jewelry. Also full salon and dayspa services, such as hairstyling and coloring, facials.
Location details
4001 N Lamar Blvd #590, Ste 590, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good cuts, rude service – The quality of the hair cut is always really good, but the service is pretty bad sometimes. I called to make an appointment for me and a friend and was shocked at how rude the person on the phone was. I've been going to the beauty store for about 7 years but will probably find somewhere else after my experience with the woman who makes appointments.
My best hair cut & color ever – I went to this salon a couple days ago and had a hair cut & color by Cristina Crawford and it is the best service I ever had. Cristina was so nice and very professional. She give me a great scalp massage & she used a hot towel with the conditioner and it felt like heaven. The price is very reasonable.
Love the selection... – With a huge array of skincare and haircare, this is the place to go...not to mention the various accessories, frames and candles! This is the only place I know with all of these products. The sales staff is full of knowledge and they are extremely helpful. If you are scared to buy before you try, you can take samples home with you or they have a GREAT return policy. The salon/spa is awesome too. I have tried a few of the stylists and have never been disappointed, I just like the different techniques e... read more
Poor customer service – I have to agree with the other reviews. The service was definitley unsatisfactory! Snooty workers that look at you like your interrupting them. I was uncomfortable at this store and will not return, but they do carry great products. Look else where!
Christina is a great hair stylist – after looking all over town for somebody to do my hair extensions nobody wanted to do them because the condition of my hair (I was losing my hair due to stress) I found Christina and she did an excellent job with my hair extensions she not only helped me look better but she also helped me with my self esteem. I'm very happy
Poor customer service – I agree--both locations (Bee Cave and South Lamar) have very lousy customer service. The clerks are downright snotty, and when one potential customer asked for a product, one of the clerks very haughtily told her that was sold in the "grocery store" not here. I will spend my money at Ulta, where customers are treated like royalty, like the princesses we are!
good specials, bad service – The staff here (I've only been to the S. Lamar location) are quite unfriendly and don't acknowledge their customers' presence even when we're standing right in front of them. That is a HUGE pet peeve of mine...when staff don't say hello or make eye contact with you or say anything else to you other than how much you owe them. I definitely wouldn't shop here if it weren't for the great selection of products and the awesome specials they always seem to have (such as buy a conditioner liter, get a s... read more
Uninformed employees, poor customer service – Employees' product knowledge is atrocious. I have been in for various hair products to try. I am a hairstylist so I like to be able to talk to my clients about different products. The sales folks do not know how the products really work. I have been given incorrect info on every single item I have ever tried. I finally gave up and will never go back. Also, the music was so loud it was hard to have a coherent thought, much less hear another person talking over the blaring noise...... read more
Not great, but not bad – The salon is tucked in the back of the beauty store so waiting for your appointment can be dangerous to your pocketbook with so many fun things to buy! There was no receptionist at the appointment desk, although there were 2 girls looking at their schedules who didn't say hello to me. I waiting a few minutes before someone acknowledged me. Sal came out for my appointment and did a nice consultation and then led me back to the shampoo area. The chairs are nice and the shampoo was great. The service wa... read more
Frequently asked questions about Beauty Store Salon & Spa
How is Beauty Store Salon & Spa rated?
Beauty Store Salon & Spa has a 4.5 star rating with 86 reviews.
When is Beauty Store Salon & Spa open?
Beauty Store Salon & Spa is closed now. It will open tomorrow at 9:00 a.m.
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