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Beau Rivage
- Casinos
- Biloxi, MS
About this business
This Gulf Coast casino resort offers the whole package: accommodations, dining, gaming, shopping, charter boat fishing, access to 19 championship golf courses and big-name acts for nighttime entertainment.
Location details
875 Beach Blvd, Biloxi, MS, 39530, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great hotel. The casino and buffet could use some more waiters or waitresses, slow service.
Business response:
Airianne - Thank you for taking the time to review Beau Rivage. I am glad to hear that you enjoyed the hotel. I sincerely apologize for the extensive wait you endured in our casino for beverages. I assure you this is not in keeping with our high standards and will certainly pass along your feedback to our Director of Food and Beverage. It is very important for us to hear from our guests so we can address your concerns and evaluate how we can make the appropriate improvements for your return visit to the Beau.
Really enjoyed the dining experience but there is not designated smoking area so we encountered people smoking to and from the restaurants
Business response:
Rankin - I sincerely apologize for the discomfort you experienced regarding the smoke in our casino and for the inconvenience it caused you. I will certainly forward your concerns to our Director of Engineering to review with his team. We are actively working to improve our establishment and your feedback is the best source of information for us to identify areas of improvement.
The hotel is beautiful and we enjoyed all of the restaurants that we visited. My number one complaint is with the Spa. My husband and I booked a couples massage about one week prior to our arrival. We arrived 30 minutes prior to our appointment. We were taken to separate areas to receive our robes, slippers and change. I was told by the attendant to change put my things in the locker and someone would come and get me. I was never offered anything to drink. I was never told about the facilities. I was not given a tour nor tol... read more
Business response:
Fran - I am disappointed to hear of the service you received from our Spa personnel. I sincerely apologize for the inconvenience and assure you that our team members are trained to know and understand the importance of customer service. I will certainly inform our Director of Spa & Salon of your concerns to ensure that we provide service that reflects the high regard we have for our guests.
Recommended
Great place to vacation
I had a good stay a lovely room with a full blown ocean view, the bed for me was very comfortable I slept good and the staff treated me well. Cheerful reception! Courteous staff! Nice Boutiques for Shopping! When people treat me well I have to speak up. It’s a very nice Hotel.
Business response:
Crystal - Thank you so much for your kind review! I am so glad to hear that you had a great time with us here at The Beau. Thank you again for sharing.
Terrible service and attitude by waitress( both of them) in the eight 75 bar/ lounge. waitress wouldn’t serve us because it wasn’t her area and rolled her eyes at us.
Business response:
Karen - I am disappointed to hear of the service you received from our EIGHT75 server. I sincerely apologize for the inconvenience and assure you that our team members are trained to know and understand the importance of customer service. I will certainly inform our Director of Food & Beverage of your concerns to ensure that we provide service that reflects the high regard we have for our guests.
They never stand behind there offers I get free room offers all the time but when you call to book one they don’t have any but wait we have rooms we will give you at a reduced rate of 99.00 a night does that make any sense they have no rooms free for members but if you pay they will find you a room that is a little stupid on there part I guess my money will be spent elsewhere
I love it so much fun�������� What's not to love!!!!
Business response:
Brenda - Thank you so much for your kind words. We love you too, see you soon!
Frequently asked questions about Beau Rivage
How is Beau Rivage rated?
Beau Rivage has a 3.8 star rating with 1,603 reviews.
When is Beau Rivage open?
Beau Rivage is closed now. It will open at 9:00 a.m.
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