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Beach Front Property Management
- Real Estate
- Long Beach, CA
About this business
Location details
124 E 16th St, Long Beach, CA, 90813, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This complaint is regarding Casa Madrid Apartments, ****** *******. I have been a long time tenant at ********************************* where ****** has been the manager. There has been nothing but problems. The first day I was supposed to have moved in she nearly scammed me out of my 3000 by attempting to not allow me to move in. Mind you I had just spoken with her the day prior having a movein date and everything.Pipes are always broken. They constantly have to shut water off to fix broken pipes. Even then they are not rep... read more
Business response:
Hi ******,We are in receipt of your claim and will research the matter. Rest Assured we will respond once we complete our investigation.Thank you in advance for your patience.
This complaint is regarding Casa Madrid Apartments, ****** *******. I have been a long time tenant at ********************************* where ****** has been the manager. There has been nothing but problems. The first day I was supposed to have moved in she nearly scammed me out of my 3000 by attempting to not allow me to move in. Mind you I had just spoken with her the day prior having a movein date and everything.Pipes are always broken. They constantly have to shut water off to fix broken pipes. Even then they are not rep... read more
Business response:
Your welcome
At ************************************-This property allows; tobacco smoking and marijuana smoking in and on the apartment(s)' property, vehicle maintenance in the shared garage spaces that result in oil spoils that are not cleaned, storage of multiple motorcycles into one parking spot, excessive trash accumulation in the shared garage spaces and frequent sewage leaks in the property laundry room
Business response:
Thank you for bringing your concerns to our attention. We take all feedback seriously, especially when it pertains to customer service. After extensive research, below please find our findings and corrections in reference to your concerns:* Tobacco and marihuana smoking in the community. To our knowledge our residents are non-smokers, as this is the first time we have heard of this. It is possible there might have been a passerby smoking. Rest assure, that if a smoking resident becomes a nuisance, we will serve him/her with ... read more
Today is move-in day. ************************************* said she would be here at 8am to hand out keys. At 11:30, she finally answered and said she was coming. It is almost 3pm and she is not here and her phone is going straight to voice mail. We are here with all of our belongings homeless trying to decide if we should pay for a hitel room after paying 1st month and deposit.
Business response:
We are in receipt of your concern and will research the matter. Rest assured we will respond once we complete our investigation.Thank you in advance for your patience.
I'm a employee and was terminated for speaking out regarding residents complaining about their missing checks when they in fact have paid and have proof and still getting evicted. And over 10 residents have been complaining to me about 3000-5000$ the managers promised them if they transferred to another unit to remodel their apartment and after it was done no money was given to the residents and rent jumped 600 $ after. And the ones that would like to keep paying what they pay for their unit they get evicted under the pretex... read more
Business response:
Thank you for bringing your concerns to our attention through the Better Business Bureau. We regret to inform you that we are currently unable to provide specific responses to your complaint due to ongoing legal proceedings. We want to assure you that we take all complaints very seriously, especially those involving fair housing issues. We are committed to providing equal housing opportunities for all individuals, in compliance with all applicable fair housing laws. Discrimination in any form is against our companys policies... read more
Great company driven by their values and strong leadership. Their systems are focused on their clients needs and best interests.
Great company to work with. Very transparent and well organizedd
Business response:
Thank you for your comment. It was our pleasure to assist you.Please contact us if you need anything else.
The worst property management company Ive ever dealt with nothing ever gets done. Nothing gets fixed problems dont get solved and the manager **** and ***** always seem to blame the tenants. If theres a problem in the unit, managers always harassing me wind I ask for maintenance and the, never fix anything properly. I have mold in my unit for months and all they did was paint over it. Theyre greedy, money, hungry and dont care about tenants. I was evicted because a friend of the manager attacked me and they lied and made up ... read more
I wish I could give this property management a zero stars. I have been trying to contact their customer service to get a hold of my ********************** manager for months and they didnt provide the correct information. They transferred and gave me the information for ************ that has been terminated for 6-8 months and wasnt the newest temp that should be on file. This apartment is shady and unprofessional, and no one has yet to reach out to me upon calling for months for move out. There are no email addresses nor act... read more
Frequently asked questions about Beach Front Property Management
How is Beach Front Property Management rated?
Beach Front Property Management has a 1.6 star rating with 16 reviews.
When is Beach Front Property Management open?
Beach Front Property Management is closed now. It will open on Monday at 8:00 a.m.
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