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9131 Adams Avenue, Huntington Beach, CA, 92648, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Unbelievably ignorant and shamefully rude staff and health providers. Disgusted all around with their claim of “compassionate” healthcare.
Got assigned dr Bolton Julie as pcp since my insurance changed my medical group. Haven’t got a chance to see the doctor yet since it took 30 mins to wait on the phone to schedule appointment, it’s ridiculous when the phone line said the holding time is 1 mins 14s. If you need schedule appointment they should make it easy to schedule online instead of waiting 30 mins on the phone and no one picks up the phone. It’s 2024 not 2012 anymore. I’m changing my pcp to different one since it’s too difficult just to schedule appointmen... read more
It was unfortunate to see so many bad reviews due to customer service because that is why I’m here today I had very unhelpful phone service The receptionist was unhelpful borderline rude borderline unprofessional she had a job to do and she was unwilling to put the work in that my assistance required
I had a phone consultation that lasted ten minutes because I felt discriminated against. I basically told the practitioner I’d seek help elsewhere and hung up. Well, I was actually billed for it! When I spoke with the office manager she said I received a service and it was right to bill me even if I felt insulted because this was not the practitioner’s intention. I used the analogy that if she went in to a tire shop and was insulted, would she feel they’d be justified in billing her. She said yes because she left with the ti... read more
I had a phone consultation that lasted ten minutes because I felt discriminated against. I basically told the practitioner I’d seek help elsewhere and hung up. Well, I was actually billed for it! When I spoke with the office manager she said I received a service and it was right to bill me even if I felt insulted because this was not the practitioner’s intention. I used the analogy that is she went in to a tire shop and was insulted, would she feel they’d be justified in billing her. She said yes because she left with the ti... read more
Beach Family Doctors Medical Group has a 3 star rating with 43 reviews.
Beach Family Doctors Medical Group is open now. It will close at 5:00 p.m.
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