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BB&T

2.2

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

9238 Lee Hwy, Chattanooga, TN, 37363, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.214 reviews
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Gale Miller's profile image
Gale Miller 
on Google
3 years ago

Every time I come to the drive through you have to wait way to long. And I have sat at the window and the cashiers see me but do not come and help. I miss the service in Collegedale branch when they moved Suntrust to BB&T in Ooltewah. 

Emily Tant's profile image
Emily Tant 
on Google
3 years ago
Joseph Appleby's profile image
Joseph Appleby 
on Google
3 years ago

I am a BB&T and SunTrust customer and went to this location to get a document I needed to sell my boat. They wrote the information I had requested on a post-it note and would not print me an official letter. They claimed they didn’t do this even though I was told by their national customer service that I needed to go into a local branch to get what I needed. I called the East Brainerd branch and they took care of the issue without a hassle. Do yourself a favor and avoid this branch. 

Stephen Chandler's profile image
Stephen Chandler 
on Google
4 years ago

Always had good experiences at this location. The office is clean and the staff are kind and professional. I trust BB&T to handle all my financials. 

Koty Campbell's profile image
Koty Campbell 
on Google
5 years ago

This bank doesn’t even deserve one start. Worst bank you’ll ever walk into. STAY AWAY FROM BB&t bank. Literally anywhere is better than bb&t. If you have bb&t switch to another bank. They lie, they don’t return phone calls, slow as Christmas. They people working there that do know what they are doing. I thought TVFCU was bad but bb&t is HORRIBLE. 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.2 star rating with 14 reviews. 

When is BB&T open?

BB&T is open now. It will close at 5:00 p.m.  

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