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Baystate Primary Care - Longmeadow

2.5

About this business

Location details

21 Dwight Rd, Longmeadow, MA, 01106, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.530 reviews
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Tara's profile image
Tara 
on Google
4 months ago

AVOID. I am filing a complaint with the state for this office. Heather Doe thinks she is the gatekeeper against patients getting care. It's appalling this office is allowed to operate given how little they care about patients. Chronic illness isn't treated, medications are mishandled, and no one in this office cares or has the same answer to a question. And then if you complain or address it, they tell you to find another provider. They should be ashamed of themselves. Blood on their hands. Telling patients they will not pro... read more

J.C.'s profile image
J.C. 
on Google
7 months ago

Probably one of the worst doctor's office in the country. In my 6 years here I seen: doctors fail to fill my prescription before I completely ran out way too often, almost lost access to my medication because a urine sample I gave was used for the wrong test (I had to go back and give another sample - yes I was billed for both tests), lab work I was ordered did not have my correct credentials, and blatant disrespect with doctors not taking concerns seriously and one even laughed when I asked if we could actually look into wh... read more

Anonymous's profile image
Anonymous 
on Google
8 months ago

I am submitting a significant complaint and concern. I was seen yesterday for care regarding a diagnosis of fluid behind my eardrum that is causing me to be unable to walk straight, lose my balance, causing nausea, and obviously the inability to drive. I was prescribed an antibiotic but it was sent in pill form after I continuously request all my medication in liquid form as I cannot swallow pills. I called at 9am this morning to tell them I need my medication as a liquid and was told it was noted and they would call it in b... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

Front desk reps are terrible 

Jankz's profile image
Jankz 
on Google
9 months ago

Front desk reps are terrible 

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Frequently asked questions about Baystate Primary Care - Longmeadow

How is Baystate Primary Care - Longmeadow rated?

Baystate Primary Care - Longmeadow has a 2.5 star rating with 30 reviews. 

When is Baystate Primary Care - Longmeadow open?

Baystate Primary Care - Longmeadow is closed now. It will open at 9:00 a.m. 

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