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Baystate Primary Care - Longmeadow

2.3

About this business

Location details

21 Dwight Rd, Longmeadow, MA, 01106, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.337 reviews
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Tania Guillen's profile image
Tania Guillen 
on Google
2 weeks ago

I have been a patient at baystate Longmeadow for years. And I would not change for no one. Let's put it like this i need a referral from my pcp because I'm moving to AK I need someone as close as great as they are. I GIVE THEM 5 STARS 

T's profile image
T 
on Google
a month ago

A year later, and they have yet to actually return a call. AVOID. I am filing a complaint with the state for this office. Heather Doe thinks she is the gatekeeper against patients getting care. It's appalling this office is allowed to operate given how little they care about patients. Chronic illness isn't treated, medications are mishandled, and no one in this office cares or has the same answer to a question. And then if you complain or address it, they tell you to find another provider. They should be ashamed of themselve... read more

Susie Giles's profile image
Susie Giles 
on Google
a month ago

I’m furious. My doctor billed my mammogram as diagnostic instead of preventive and my insurance won’t pay because of that (don’t get me started on insurance). Insurance said it needs to be billed as preventive and then they’ll pay. I told my doctor the problem and she’s refusing to re-bill as preventive. I’ve been fighting this for weeks now. It’s disgusting. Women should not be paying for mammograms. I just received another message from the doctor’s office asking if I’ve filed a formal dispute with my insurance. Seriously? ... read more

Tara's profile image
Tara 
on Google
a month ago

AVOID. I am filing a complaint with the state for this office. Heather Doe thinks she is the gatekeeper against patients getting care. It's appalling this office is allowed to operate given how little they care about patients. Chronic illness isn't treated, medications are mishandled, and no one in this office cares or has the same answer to a question. And then if you complain or address it, they tell you to find another provider. They should be ashamed of themselves. Blood on their hands. Telling patients they will not pro... read more

Jen's profile image
Jen 
on Google
3 months ago

Horrible bedside manner. You get work from home call center people to make you think you'll be helped, then they lie about returning calls, lose paperwork, and give a run around for everything. The Dr. lies about what they can/will do to get you to do extra appointments, but have zero intent on doing anything to help. I guess it's all about the billable hours. They sent me to a specialist that...oops.... they won't be working there after a month so I will need to start all over again. (Yes- that's also Baystate, but they wan... read more

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Frequently asked questions about Baystate Primary Care - Longmeadow

How is Baystate Primary Care - Longmeadow rated?

Baystate Primary Care - Longmeadow has a 2.3 star rating with 37 reviews. 

When is Baystate Primary Care - Longmeadow open?

Baystate Primary Care - Longmeadow is closed now. It will open on Monday at 8:00 a.m. 

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