Bayshore Chrysler Jeep Dodge Ram

Mark G. 

on Birdeye

2 years ago

ATTENTION ATTENTION DO NOT USE THIS DEALERSHIP My wife had a scheduled appointment 2 weeks ago 8/07/23 to drop off our vehicle to be looked at. After she dropped it off we never once heard back from anyone, no matter how many phone call attempts my wife has made, nobody would answer the damn phones. 8 days later we finally here back from the service department personal to tells us that the repair will take a couple of days and that they will order the part and have it shipped overnight. Today 8/21/23 weeks later my wife g... read more

Alex Loyalty G. G. 

on Birdeye

2 years ago

My experience with Van Nuys CDJR, formerly known as Russell Westbrook CDJR, has been nothing short of a nightmare. The ordeal began when the dealership sold the same Jeep to another customer after I had already made a deposit and signed a contract for it. This initial breach of trust set the tone for a series of unfortunate events that have left me deeply dissatisfied and frustrated. The dealership's lack of communication has been a persistent issue. Despite multiple attempts to address the problems with my vehicle, the dea... read more

Alex G. 

on Birdeye

2 years ago

My experience with Van Nuys CDJR, formerly known as Russell Westbrook CDJR, has been nothing short of a nightmare. The ordeal began when the dealership sold the same Jeep to another customer after I had already made a deposit and signed a contract for it. This initial breach of trust set the tone for a series of unfortunate events that have left me deeply dissatisfied and frustrated. The dealership's lack of communication has been a persistent issue. Despite multiple attempts to address the problems with my vehicle, the dea... read more

Darrell M. 

on Birdeye

2 years ago

Horrible customer service at the Jeep dealership. Kept my Jeep the first time for 10 days due to lack of parts and employees calling off work. Next time around, called in for a repair and was told that it would be the following week before they could get me in because of Technicians calling in sick. What the??? So I take it in a week later, and they keep it 3 days for a simple repair. Did not offer a loaner, kept making excuses. Only made the repair after I talked to the manager and told him "employees calling in sick" is... read more

Jennifer F. 

on Birdeye

2 years ago

We have purchased a lot of vehicles in many towns and states across the country ( prior military). We are very happy to report that our experience was top notch! The staff was excellent ensuring that any wait we had was met with courtesy and hospitality. Our salesman, Marshall was super kind and down to earth making our decision even easier without any pressure to buy a more expensive vehicle. They were honest in what they could and couldn’t do and kept it things to the bare minimum because we requested that. We will b... read more

Stephanie M. 

on Birdeye

2 years ago

Mike ward is one of the best and most dedicated salesman at this dealer ship. Always goes above and beyond for customers! 

Susan C. 

on Birdeye

2 years ago

I own a 2016 Chrysler Town & Country with 161,000 miles on it. Recently, it was in need of a serious repair. This is my 2nd Town & Country. It has been well taken care of so I was particular about who was going to work on it. I could have had it serviced in Jacksonville but I have never had a good experience from that dealer. I opted to go to Mike Toler. The staff there were phenomenal. They worked with my extended warranty company and got the job done. I've never met such an upbeat staff at a dealership. They kept me inform... read more

Rob Bignell, E. 

on Birdeye

2 years ago

I wouldn't recommend purchasing a vehicle at all from Markquart Menomonie Chrysler Dodge Jeep Ram Fiat in Menomonie, Wisconsin. I've brought my Jeep Patriot in four times to be fixed for the same problem, and they failed to fix it the first three times. On the fourth go, they insulted me with false accusations, and one of their employees even mocked me with a childish "wah-wah" sound while rubbing his eyes to fake crying. The reality is that either Marquardt Menomonie has no idea what it's doing or it knows that my vehicle h... read more

J. L. 

on Birdeye

2 years ago

I would like to talk about my experience I had with this dealership, first I was greeted upon arrival by a very professional salesman name Adin, I told him my situation and he acted fast to get me answers I needed and help that I was looking for. I can't recall the managers name but she came over and explained very clearly my options and gave me suggestions on how I should reach the goals that I presented to them in the beginning. the next week I reviewed my options and reached out to Adin. I explained to him my plan and we ... read more