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Baylor Medical Center at Frisco

4.7

About this business

Location details

5601 Warren Pkwy, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.72,790 reviews
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Katie Nolan Wright's profile image
Katie Nolan Wright 
5 years ago

THIS HOSPITAL HAS THE WORST BILLING DEPARTMENT IVE EVER DEALT WITH. I have done the research with Medicare and have told them how to fix the error and they are still incompetent. I should not have to research with Medicare!!! The phone system is useless and no one will follow up. 

Business response:

Hi Katie, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, ‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further. 

Suzanne Pullen's profile image
Suzanne Pullen 
5 years ago

They put me through the wringer. Three days of post op. Get there on surgery and then they canceled surgery. They gave some bogus reason and then blamed the doctor. The doctor told me it was the hospital and he had proof. Incompetent! They seem nice on the surface but they don’t know anything. Lack of training!! 

Business response:

Hi Suzanna, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, ‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further. 

Suzanne Pullen's profile image
Suzanne Pullen 
5 years ago

They put me through the wringer. Three days of post op. Get there on surgery and then they canceled surgery. They gave some bogus reason and then blamed the doctor. The doctor told me it was the hospital and he had proof. Incompetent! They seem nice on the surface but they don’t know anything. Lack of training!! 

Business response:

Hi Suzanna, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, ‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‪‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬‬https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further. 

Chelsea MacKinnon's profile image
Chelsea MacKinnon 
recommend  Recommended
6 years ago

Today, I journeyed into BSW for a minor surgery and was completely blown away by every single nurse and doctor that I encountered. They were truly sweet, compassionate people that cared about their patients. I loved it here and am so thankful for everyone’s support and skills. I highly recommend them and Dr. Goldstein. Such a wonderful hospital. 

Chelsea MacKinnon's profile image
Chelsea MacKinnon 
recommend  Recommended
6 years ago

Today, I journeyed into BSW for a minor surgery and was completely blown away by every single nurse and doctor that I encountered. They were truly sweet, compassionate people that cared about their patients. I loved it here and am so thankful for everyone’s support and skills. I highly recommend them and Dr. Goldstein. Such a wonderful hospital. 

Business response:

We appreciate you taking the time to share your review, Chelsea! Your feedback is very important to us in our ongoing efforts to provide service of the highest quality to our patients. 

Asha Goel's profile image
Asha Goel 
recommend  Recommended
6 years ago

Best hospital service and awesome maternity and postpartum staff. 

Business response:

Thank you for taking the time to share your review, Asha. Your experience is very important to us and your feedback is greatly appreciated. 

Asha Goel's profile image
Asha Goel 
recommend  Recommended
6 years ago

Best hospital service and awesome maternity and postpartum staff. 

Business response:

Thank you for taking the time to share your review, Asha. Your experience is very important to us and your feedback is greatly appreciated. 

Tami Taeschler Minutillo's profile image
Tami Taeschler Minutillo 
6 years ago

My daughter has been here since 9 am and have not been able to talk or see her since they took her to preop. I understand this crazy world however patients needs should be met first. If you had made it clear from the beginning I would never have stayed at this hospital since 9 am this morning, risking my health, but I did because it’s my daughter. She has been I. Recovery since 12:30 and still isn’t ready to come home and still cannot see or talk to her. SHAME ON YOU!!!! 

Tami Taeschler Minutillo's profile image
Tami Taeschler Minutillo 
6 years ago

My daughter has been here since 9 am and have not been able to talk or see her since they took her to preop. I understand this crazy world however patients needs should be met first. If you had made it clear from the beginning I would never have stayed at this hospital since 9 am this morning, risking my health, but I did because it’s my daughter. She has been I. Recovery since 12:30 and still isn’t ready to come home and still cannot see or talk to her. SHAME ON YOU!!!! 

Frequently asked questions about Baylor Medical Center at Frisco

How is Baylor Medical Center at Frisco rated?

Baylor Medical Center at Frisco has a 4.7 star rating with 2,790 reviews. 

When is Baylor Medical Center at Frisco open?

Baylor Medical Center at Frisco is closed now. It will open on Monday at 9:00 a.m. 

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