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799 Fletcher Ln #102, Hayward, CA, 94544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I rarely leave negative reviews, but after two consecutive tax seasons of issues with this office, I feel it is important to share my experience. Last year, I experienced poor customer service from one employee but chose to overlook it because I understand tax season can be stressful. Unfortunately, this year I encountered similar issues again. Although the employee I initially worked with was much kinder and more responsive at first, I later received dismissive comments regarding my refund amount that I found unprofessional... read more
Had a great initial experience during covid, however last year the tax filer hardly made anytime to discuss my return, and doubled the price for no logical reasons.
I trusted bay wide to handle my Employee Retention Credit (ERC) filing, and nearly three years later, I still have no clear answers, updates, or proof that anything was actually submitted. From the beginning, communication has been extremely poor. I’ve made multiple attempts to follow up over the years, and each time I either get no response or vague, unhelpful answers. At this point, I cannot even confirm whether my claim was ever filed. This is completely unacceptable for a paid service especially one dealing with somethin... read more
Been going here for many years now. I bought a house in 2021 and my taxes got a little bit more confusing so I switched to the pros over here at baywide tax to take care of business. Now I get some of the biggest returns and less surprises in the middle of the year because these guys really know how to file right. Don't look anywhere else if you're in the area turn to these guys for your tax help
While there are some positive reviews now but don’t get surprised by IRS letters a few years later (see the photo), I had a very different and costly experience. Despite being told my 2019 tax returns were handled by Jonathan (See photo), I discovered in 2024 via an IRS letter that they were never actually filed. After confirming this with the IRS, I had to hire a CPA to resolve the issue, resulting in significant penalties and interest. Also spending time and effort for this mess. I spent a lot of time speaking with the IRS... read more
Bay Wide Tax has a 3.8 star rating with 33 reviews.
Bay Wide Tax is closed now. It will open on Monday at 9:00 a.m.
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