Bay Mattress Factory

Tania 

on Google

3 months ago

This was a complete waste of money. The mattress I received was nothing like what I was told. The condition was terrible, low quality, and honestly felt like something that should’ve been thrown out, not sold. I feel misled and disappointed. If you’re going to sell poor-condition products, at least be honest about it instead of overselling junk. For the price I paid, this was unacceptable. Save yourself the trouble and buy from somewhere else. 

Bruce Hilton 

on Google

10 months ago

Had an awesome experience with staff very pleasant prices are awesome would recommend to everyone 

Tracie Cole 

on Google

11 months ago

this guy will rip you off and not think twice. he has sold many defective mattresses's then makes up excuses to ignore customer. I made the mistake of dealing w him, fell for his BS, and now everytime I bring this place up in a conversation either in general, or with other stores in town, the more horror stories I hear. If you see something on the floor that you like, YOU WON'T BE GETTING THAT!! 

Peter English 

on Google

a year ago

So, this place was a lie, it's not even in the bay 

Dasunmorgenstern 

on Google

a year ago

I purchased a mattress in 2022. Loved it. Was told that there was a warranty. Sounds good, right? Fast forward about 2.5 years. My mattress is now all springs, hurts to sleep on. I talk to them about the warranty, they say they'll provide the new mattress. I hear nothing from them, I called multiple times. I even went to the store itself, left my information to be contacted. Haven't heard a word from them since November of 2024. I used to recommend them to people I knew, now I'm telling them to never use these guys again.