Bay Imaging Consultants Medical Group, Inc.

K L 

on Google

3 months ago

They deserve 0 stars! This place is HORRIBLE! They asked for my DPOA for healthcare and then started billing ME for my father’s acct! I explained I am not his guarantor and they said I was because of the DPOA for healthcare. They don’t know the difference between a DPOA for healthcare and one for finance. Then they say he owes one thing and then the web site says something else. He paid a bill, then I received a refund check made out to me and then they sent him another bill!!!! I sent the check back because they need to mak... read more

Max Blum 

on Google

3 months ago

I called about bereavement forgiveness. I was told to mail in a physical copy of the death certificate and call back 45 days later to see if it was processed. (Spoiler alert: it was not). 45 days later, they've never heard of me and the account is sent to collections. I'm given a fax number to send the death certificate to, as there is no email option. I find a fax app (who has a fax machine anymore???). 2 fax attempts fail. I find another fax app, which fails and says "no fax tone detected." I call back, am told the rep doe... read more

Saahil Narang 

on Google

3 months ago

Never took their services but got random bills. Not recommended! 

Ricki Espinoza 

on Google

3 months ago

The lack of transparency in their billing and lackluster customer service deserves 0 stars. 

Alex Osad 

on Google

5 months ago

Their online account portal is from the last century in terms of user experience. Fields don't auto populate. Confirmations and flow of controls is not intuitive. eg. clicking Proceed button just refreshes the page and does not actually proceed. Until you realize there is a missing checkbox. etc.