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Bay City Restaurant

4.1

About this business

Bay City Restaurant & Seafood Company, located in Hanover, PA, is a family owned restaurant which serves the finest quality USDA hand cut steaks and the area's freshest selection of seafood. Our large menu gives our customers a variety of choices such as delicious pastas, sizzlin steaks, juicy prime rib, chicken, and of course seafood. Broiled fresh fish, steamed oysters and clams, homemade back fin crab cakes, scallops, mouth watering crab legs, butter drenched lobster and much, much more. Are you hungry yet? We also serve ... read more

Location details

110 Eisenhower Dr, Hanover, PA, 17331, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,879 reviews
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Kathy Groff's profile image
Kathy Groff 
8 years ago

The food was excellent and the service was great... I never say enough about there cream of crab soup.... Delicious and so was our crabs, stuffed flounder... Keep up the great job!! 

Pj Sneeringer's profile image
Pj Sneeringer 
8 years ago

Good food, great seafood. Definitely a good place to purchase fish/seafood 

Bobby N Judy Spielman's profile image
Bobby N Judy Spielman 
8 years ago

Excellent food! Service not so good....waitress more interested in socializing. 

Matt Snyder's profile image
Matt Snyder 
8 years ago
Mary Weikert's profile image
Mary Weikert 
8 years ago

I was there for a retirement luncheon and the room, food and service was great. Thank you for a great celebration! 

Amy Welker's profile image
Amy Welker 
8 years ago
Jerry Heckener Hollinger's profile image
Jerry Heckener Hollinger 
8 years ago

We just visited today. This is the first time I have been here since in was in the mall. While the food was very good. The whole table got all you can eat. The service was very lacking. If you didn't ask for it you did not get it.I was to get chicken with my meal. I received one drumstick. SoI asked for more, received on more chicken leg. Finally asked to bring a couple of pieces and nothing. So I gave up. Now mind you he food was really good. When it was brought to us. It just seemed like it was a lot of waiting, and they w... read more

Business response:

Hello Jerry, We're disappointed to learn about the inattentive service you received while dining with us for the first time. We can assure you that this type of service is not typical of our establishment, nor is it the type of service we wish to have associated with our name. While we are glad that you enjoyed our food, we must apologize for the rest of your experience. Please know that you are always welcome to speak with our manager about any issues during the time of your meal so that we can rectify the situation to the ... read more

Heidi Abels's profile image
Heidi Abels 
8 years ago

We were a party of 11, you got us seated without reservations in under 20 minutes! Our server Harmony, was delightful and on point with everything! The food was delicious! Thank you for making our gathering of cousins a memorable one! 

Business response:

Thank you for the kind words!! We appreciate your business and hope to see you again soon! 

John Lindemulder's profile image
John Lindemulder 
8 years ago

Poor service. Food was average. No asking for refills on drinks. Only there too take plates away. Not going back. John 717-487-1928. Manager walking around not helping or talking to customers. Not engaged with customers. 

Business response:

Hello John, We are sorry that you did not have a positive experience with us. We were extremely busy at the time and due to unforeseen circumstances, it was necessary for me, Christy, the owner, to be in the hostess position for the night. We can assure you that this is not the experience one usually has while dining with us and I only wish that I had known of your concerns while you were still dining with us. We like to ensure that all issues are rectified immediately and make sure the dining experience ends on a high note. 

Frequently asked questions about Bay City Restaurant

How is Bay City Restaurant rated?

Bay City Restaurant has a 4.1 star rating with 1,879 reviews. 

When is Bay City Restaurant open?

Bay City Restaurant is closed now. It will open at 9:00 a.m. 

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